There are three main methods for bulk importing media, each unique to the type of media and where you have it currently stored. Which one you use will be determined by what works best for your processes and team.

The File Transfer Protocol is a standard network protocol used for the transfer of computer files between a client and server on a computer network. FTP is built on a client-server model architecture using separate control and data connections between the client and the server.
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To start you will want to download an FTP client, there are many popular options out there but our recommendation is Cyberduck, we will use it as an example below but the steps are similar across all clients. The FTP client will be the main tool we interface with for this bulk import method.
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Once you have downloaded and installed Cyberduck feel free to open the program and press the "+" icon in the lower left-hand corner:
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This will bring up a new page where we will want to change the top option from "FTP" to "Amazon S3" so your screen should look like this with the highlighted options

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Next head to your Subsplash Dashboard and navigate to your Bulk Import/Edit page. At the top of the page you will find "Import from Computer", click on this to find the option to generate credentials for use in an FTP client.

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Copy the following information from the "Import from computer" dialog in the Subsplash Dashboard and paste it into the corresponding fields within Cyberduck:

Once you have entered this information you can close this window and Cyberduck will save your new connection, you can now double-click on the connection and you will then see a window like this:

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In this window, you will simply drag and drop any of the files you want to upload and they will be uploaded into your Dashboard.

Amazon S3 or Amazon Simple Storage Service is a service offered by Amazon Web Services that provides object storage through a web service interface. If you do have content stored in AWS you can use this article to bulk import video and audio files into your Subsplash Dashboard.

Start by entering your AWS account and bucket information in your Subsplash Dashboard, this can be found on the Bulk Import/Edit page.

There are lots of options for copying files from S3 to S3 but when dealing with different AWS accounts and lots of files, the AWS CLI tools work best. The moment you deal with a large number of objects some of the popular tools (like S3 Browser, CloudBerry S3 Explorer, Bucket Explorer, CloudBuddy, S3Fox, etc) start to behave glitchy or may even crash. Also, when trying to move lots of objects you will find that most tools out there can take a long time (minutes if not hours to copy/move a large S3 bucket) if they don't crash or stop responding halfway through.

If you would like to try setting up a Batch Operation in S3 via your AWS Console, you can find instructions here.

You have options as to what AWS CLI commands you can use. Below are some examples - be sure to replace the bucket name and app key with your own.

The command below will copy all objects from your S3 bucket (client-bucket-name) to your space on Subsplash’s S3 bucket (00-bulk-media-import/<CLIENT_APP_KEY>).
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If you only want to sync certain files in your S3 bucket, you can use a command like this:

This command is similar to the sync command. If you want to copy a single file, use a command like this:

The command below will copy all objects (recursively) from your S3 bucket (client-bucket-name) to your space on Subsplash’s S3 bucket (00-bulk-media-import/<CLIENT_APP_KEY>).

If you want to copy everything except a folder, you can use a command like this:

If you want to include both .mp4 files as well as .mp3 files and nothing else, you can run:

Yes, you can split your file uploads into multiple mutually exclusive operations to improve the transfer time by multi-threading (running multiple, parallel instances of AWS s3 cp or AWS s3 sync using the AWS CLI).
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This is accomplished by using the --exclude and --include parameters to filter by file name for each instance of the AWS CLI you are running.

For example, to copy a large amount of data from your bucket to your folder on Subsplash’s S3 bucket where all the file names begin with a number, you can run the following commands on two instances of the AWS CLI. First, run this command to copy the files with names that begin with the numbers 0 through 4:

Then, run this command to copy the files with names that begin with the numbers 5 through 9:

Additionally, you can customize the following AWS CLI configurations to speed up the data transfer:

Intended for existing podcast feeds and is a great option whether you are switching to Subsplash for podcasting. It will import every episode in the feed as a Media item and retain all compatible metadata like title, date, description, etc. These media items will also retain the podcast episode GUID which is the unique identifier used in stores like Spotify and Apple Podcasts to track play history and analytics. This means if you switch to Subsplash to host your podcast your users will not be affected.

If you would like to start an import please submit a support ticket with your existing podcasts RSS feed.

These Media items can also be imported into a specific Media series or List for use in the App, Web, or Podcast. Please provide the name of your desired location when submitting your ticket.

Yes! Using the same process you drag and drop PDFs or images meeting our size guidelines:

You can upload any of the same file types that are currently allowed through the Subsplash Dashboard when you upload:

Audio/video

Image

Document

To get your media off of YouTube, follow the steps listed below. There are some key things to know:

You will need the login credentials for the account that is used to upload to YouTube - not just anyone can download media.

Regardless of what quality you uploaded to YouTube, the downloaded videos will only be in 360p or 720p.

To download videos from YouTube:

Open your Subsplash Dashboard and click on Media > Library in the left-hand menu.

All Media items currently importing will be displayed in a section titled "UPLOADING".

If you don't immediately check your Subsplash Dashboard after uploading your files, all Media items will be listed in the "Recent Media Items" section. You can check the status of each upload by clicking on the individual Media item.

If any errors are encountered during the import process we recommend checking out our article on upload errors.

This is possible! However, there are a couple of steps to follow:

If the files are properly named, then they will replace the existing video and audio files attached to the corresponding media items when they are uploaded!

Our goal with this feature is that it will help ministries quickly move a mass amount of media to the Subsplash platform so we can save you money and give you one central spot to manage all your media. This tool is meant to be used as a rare/one-time path to get you started quickly. Once your media is imported, you will use the upload experience via the Subsplash Dashboard as normal for additional sermons/media/devotionals you want to add.

Lastly, this will only import files into the dashboard, it will not organize them in any way so to rename or place all these new media items into a series we will need to go through the bulk edit process. Not to be feared, it's like editing an Excel spreadsheet! Learn how in How can I edit my media metadata in bulk?