# Subsplash Support > Hi {{first\_name|fallback:"there"}}! How can we help you? ## Dashboard - [Subsplash Academy](https://support.subsplash.com/en/articles/8892729-subsplash-academy.md): Your place to grow in and receive the latest instruction on the Subsplash Platform. - [Update Billing Information](https://support.subsplash.com/en/articles/9044736-update-billing-information.md): A Billing Manager can access the Subscription page for billing information, update payment methods, and will receive monthly receipts. - [Subsplash & GDPR](https://support.subsplash.com/en/articles/9067326-subsplash-gdpr.md) - [How to Get Support](https://support.subsplash.com/en/articles/9068151-how-to-get-support.md): The Subsplash Assistant is your go-to for help! Get instant AI answers and connect with the the appropriate team, all in one place. - [Deleting an image](https://support.subsplash.com/en/articles/9089063-deleting-an-image.md): Looking to clean up your artwork library? You can do this quickly and easily by following these steps. - [Onboarding Guide](https://support.subsplash.com/en/articles/9091093-onboarding-guide.md): Our goal is to help you build a great app ASAP while providing the guidance and support you need along the way. - [Lists](https://support.subsplash.com/en/articles/9091205-lists.md): Lists allow you to group different content, for your Mobile App, Podcasts, Website, and TV App. - [Promotional Videos Spotlight](https://support.subsplash.com/en/articles/9091799-promotional-videos-spotlight.md): Promotional videos are a fun way to introduce your congregation to your app and to generate excitement. - [Log in to the Dashboard](https://support.subsplash.com/en/articles/9151078-log-in-to-the-dashboard.md): Log in to your Dashboard to upload Media, edit your app or website, set up Check-in, manage Gifts, get Support, and more. - [Pro Support](https://support.subsplash.com/en/articles/9222909-pro-support.md): Get the fastest response times from Subsplash Support when you need it most. - [Submit a Feature Request](https://support.subsplash.com/en/articles/9455957-submit-a-feature-request.md): You can now create and vote on improvement ideas, explore our planned features, and track what we've achieved so far! - [Securing Online Accounts](https://support.subsplash.com/en/articles/9462663-securing-online-accounts.md): This article will take you through some easy ways to secure your account and protect you from bad actors. - [Two Factor Authentication](https://support.subsplash.com/en/articles/9584103-two-factor-authentication.md): Also known as 2FA, adds an extra layer of security to your Subsplash Dashboard. - [Checking Your Subscription](https://support.subsplash.com/en/articles/10023714-checking-your-subscription.md): Click here to learn how to view your current subscription details! - [Your Subsplash Team](https://support.subsplash.com/en/articles/10291983-your-subsplash-team.md): This is an overview of the people & systems you’ll interact with as a user of the Subsplash Platform. - [Sharing your Subsplash content](https://support.subsplash.com/en/articles/14351579-sharing-your-subsplash-content.md): There are many ways to share the content created within the Subsplash Dashboard, from QR codes, to web links, to Subsplash Tap! Use these to spread the word about your Media, Events, Groups, and more. ## Giving - [Setting up Giving](https://support.subsplash.com/en/articles/9021030-setting-up-giving.md) - [Tax Info FAQs](https://support.subsplash.com/en/articles/9021073-tax-info-faqs.md): Tax information is needed for collecting tax-free donations - [Creating a Custom Subsplash Giving Link](https://support.subsplash.com/en/articles/9021085-creating-a-custom-subsplash-giving-link.md): How to create a custom Subsplash Giving link - [The Maximum Donation Amount Allowed In A Single Transaction](https://support.subsplash.com/en/articles/9021098-the-maximum-donation-amount-allowed-in-a-single-transaction.md): This article explains the maximum amount a single donor can give in an individual transaction. - [Subsplash Giving Exclusive Guarantee](https://support.subsplash.com/en/articles/9021126-subsplash-giving-exclusive-guarantee.md): What is the Subsplash Giving Exclusive guarantee? - [Giving Settings](https://support.subsplash.com/en/articles/9021475-giving-settings.md): Understanding the general giving settings available to you in the dashboard. - [Updating Your Info in Subsplash Giving](https://support.subsplash.com/en/articles/9021637-updating-your-info-in-subsplash-giving.md): Why do you need to update your information in Subsplash Giving? - [Supporting Your Donors](https://support.subsplash.com/en/articles/9029185-supporting-your-donors.md): How to best support the donors within your church. - [Subsplash Giving in Canada](https://support.subsplash.com/en/articles/9029187-subsplash-giving-in-canada.md): Can I sign up for Subsplash Giving if I'm in Canada? - [The Importance of a Legal Giving Account Owner](https://support.subsplash.com/en/articles/9029198-the-importance-of-a-legal-giving-account-owner.md): Why do I need a legal Giving Account Owner with Subsplash Giving? - [Giving Migration Plan and Email Templates](https://support.subsplash.com/en/articles/9029210-giving-migration-plan-and-email-templates.md): A simple communication plan to help you with your Subsplash Giving migration! - [Troubleshooting Company Name & EIN/Tax ID Verification](https://support.subsplash.com/en/articles/9083551-troubleshooting-company-name-ein-tax-id-verification.md): Learn how to verify your information to move forward with Subsplash Giving - [Giving Rollout Toolkit](https://support.subsplash.com/en/articles/9205240-giving-rollout-toolkit.md): Here are some great resources to help you get the word out about Subsplash Giving. - [Add Giving to Your App](https://support.subsplash.com/en/articles/9205248-add-giving-to-your-app.md): Once your Subsplash Giving account is verified, you can add a tab or link to your app for a seamless giving experience. - [Action Required: Update Subsplash Giving Info](https://support.subsplash.com/en/articles/10073237-action-required-update-subsplash-giving-info.md): When regulations change, Stripe may need more information or verification from you to meet anti-money laundering and KYC standards. - [Canadian Tax Statements](https://support.subsplash.com/en/articles/10223683-canadian-tax-statements.md): A guide for Canadian organizations to set up tax statements in the Giving platform. - [Giving Methods & Statements](https://support.subsplash.com/en/articles/13171629-giving-methods-statements.md): An overview of how different donation types are handled within Subsplash Giving and how they impact tax statements. - [Accessing deleted profiles in your Subsplash Dashboard](https://support.subsplash.com/en/articles/13753391-accessing-deleted-profiles-in-your-subsplash-dashboard.md): Learn how user-initiated account deletions impact your People list, Groups, and Giving records within the Dashboard - [Campuses](https://support.subsplash.com/en/articles/9021420-campuses.md): How to setup and begin using Campuses with Subsplash Giving - [Funds & Sub-Funds](https://support.subsplash.com/en/articles/9126277-funds-sub-funds.md): A great way for people to not only give to your church but also to specify where they would like their gift to go. - [Export your Subsplash Giving Data](https://support.subsplash.com/en/articles/9155654-export-your-subsplash-giving-data.md) - [Giving Import](https://support.subsplash.com/en/articles/9157150-giving-import.md): Import donor profiles and gift history into your Subsplash Dashboard. - [Exporting From Other Platforms](https://support.subsplash.com/en/articles/9957266-exporting-from-other-platforms.md): Changing services can seem daunting, but it doesn't have to be! Here are some resources to help you export your data. - [Guest Giving](https://support.subsplash.com/en/articles/8868319-guest-giving.md): Guest Giving is a great way for visitors to your church to donate and tithe without creating an account. - [Setting up and using Text-to-Give](https://support.subsplash.com/en/articles/8797732-setting-up-and-using-text-to-give.md): With text to give, your organization will have a unique code that donors can text to a toll-free phone number. - [Setting up Gift Memos](https://support.subsplash.com/en/articles/9021105-setting-up-gift-memos.md): How to setup memos for your gifts - [Editing Organizational Information on Donor Gift Receipts and Statements](https://support.subsplash.com/en/articles/9021617-editing-organizational-information-on-donor-gift-receipts-and-statements.md): How to edit organizational details displayed on donor gift receipts and statements - [Accepting Donations on Behalf of Others](https://support.subsplash.com/en/articles/9029174-accepting-donations-on-behalf-of-others.md): Best practices for when you want to accept donations on behalf of others or other organizations. - [Recording Your Fees](https://support.subsplash.com/en/articles/9029193-recording-your-fees.md): How to record your fees at the end of the month - [Differences Between Disputes and Refunds](https://support.subsplash.com/en/articles/9029196-differences-between-disputes-and-refunds.md): Understanding the differences between a dispute and a refund in Subsplash Giving - [Donation Entry](https://support.subsplash.com/en/articles/9062304-donation-entry.md): With donation entry you can manually log contributions to your organization. - [Check Scanning](https://support.subsplash.com/en/articles/9205276-check-scanning.md): Add checks to your Batches without needing to enter them manually! Simply follow the instructions below to get started. - [Gifts](https://support.subsplash.com/en/articles/9062659-gifts.md): View your organization's gift history, refund a gift, or export gift data. - [Payment Forms](https://support.subsplash.com/en/articles/9062674-payment-forms.md): Accept payments for goods and services through your mobile app or website. - [Apple and Google Pay](https://support.subsplash.com/en/articles/9084951-apple-and-google-pay.md) - [Transaction Processing Fees](https://support.subsplash.com/en/articles/9101519-transaction-processing-fees.md): Review our transparent processing fees to see how Subsplash Giving helps your organization save. - [Refunding Gifts & Payments](https://support.subsplash.com/en/articles/9120861-refunding-gifts-payments.md): Learn how to issue complete refunds for donor gifts and client payments directly within your Subsplash Dashboard. - [Donation Tax Statements](https://support.subsplash.com/en/articles/9029190-donation-tax-statements.md): How to customize, generate, and manage tax statements with Subsplash Giving - [Generating a Kiosk Link](https://support.subsplash.com/en/articles/9021152-generating-a-kiosk-link.md): Generating a giving link for a church lobby kiosk - [Stripe 1099-K Form](https://support.subsplash.com/en/articles/10446624-stripe-1099-k-form.md): Discover the 1099-K form: what it is, who needs it, and how it helps nonprofits stay tax-compliant. A simple guide to cover the basics! - [Payment Reporting](https://support.subsplash.com/en/articles/11644195-payment-reporting.md): How Non-Charitable Payment Data is Collected, Tracked, and Reported - [Managing Gift Designations](https://support.subsplash.com/en/articles/13928596-managing-gift-designations.md): Manage and update gift designations in your dashboard to keep your funds accurate - [Transfers & Deposits \(Legacy\)](https://support.subsplash.com/en/articles/8973497-transfers-deposits-legacy.md) - [Quickbooks Sync](https://support.subsplash.com/en/articles/9157173-quickbooks-sync.md) - [Transfers & Deposits](https://support.subsplash.com/en/articles/15352033-transfers-deposits.md): A guide for understanding Transfers to keep your books perfectly balanced - [Campaigns & Pledging](https://support.subsplash.com/en/articles/9400228-campaigns-pledging.md): Are you launching a new campaign? Subsplash Campaigns will help you track pledges and progress throughout! 🚀 - [Managing Your Pledges](https://support.subsplash.com/en/articles/9557675-managing-your-pledges.md): Learn how to create a pledge and donate to your organization's campaign! - [Underwriting Process for Bulk Check Scanning & Remote Deposits](https://support.subsplash.com/en/articles/9415980-underwriting-process-for-bulk-check-scanning-remote-deposits.md): Find out what information is needed to complete the underwriting process. - [Supported Scanners and Registration](https://support.subsplash.com/en/articles/9415989-supported-scanners-and-registration.md): See what scanners are compatible with Bulk Check Scanning & Remote Deposits and where to purchase new or refurbished models. - [Stock and Crypto Donation with Engiven + Subsplash](https://support.subsplash.com/en/articles/9940484-stock-and-crypto-donation-with-engiven-subsplash.md): Expand your ministry’s impact by accepting stock and cryptocurrency donations with ease! - [Managing Engiven + Subsplash](https://support.subsplash.com/en/articles/9943697-managing-engiven-subsplash.md): Engiven makes it simple to set up and manage stock & crypto gifts securely, allowing you to tap into larger, tax-friendly donations - [How to Give Cryptocurrencies & Stock](https://support.subsplash.com/en/articles/9944177-how-to-give-cryptocurrencies-stock.md): Through Subsplash's new partnership with Engiven, you can now donate stocks and cryptocurrencies! ## Church Management - [Complying with TCPA Guidelines when Using SMS \(Text\)](https://support.subsplash.com/en/articles/10113110-complying-with-tcpa-guidelines-when-using-sms-text.md): Subsplash lets churches use SMS for communication, but churches must ensure compliance with TCPA guidelines for text messaging. - [Workflows](https://support.subsplash.com/en/articles/12803033-workflows.md): A walkthrough for how to set up and use the Workflows feature. - [Workflows Email Automation](https://support.subsplash.com/en/articles/15805636-workflows-email-automation.md): Automate Workflows by configuring Steps to send emails when Cards enter them, saving time and manual effort. - [Detail Sheets](https://support.subsplash.com/en/articles/9074569-detail-sheets.md): With detail sheets you can create custom contact fields for people in your Church Management database. - [Importing Contacts](https://support.subsplash.com/en/articles/9074573-importing-contacts.md): How to import your contacts from an existing CHMS into Church Management. - [How to Add a User to the Subsplash Management Dashboard](https://support.subsplash.com/en/articles/9171492-how-to-add-a-user-to-the-subsplash-management-dashboard.md): The Management dashboard contains several pre-built Access Passes that allow you to give specific permissions to specific features. - [Enabling Church Management](https://support.subsplash.com/en/articles/9205520-enabling-church-management.md): Learn how to gain access to Church Management in your Subsplash Dashboard. - [How to Use Filters](https://support.subsplash.com/en/articles/9251640-how-to-use-filters.md): Learn how to filter contacts in church management - [People Merge](https://support.subsplash.com/en/articles/9021418-people-merge.md): Merge two people into one should a user accidentally create a second account or if you need to clean up an import. - [Contacts](https://support.subsplash.com/en/articles/9074560-contacts.md) - [Households](https://support.subsplash.com/en/articles/8614760-households.md): Combine People profiles into Households for easy profile management. - [Introduction to Subsplash Church Management Groups & Teams](https://support.subsplash.com/en/articles/9155671-introduction-to-subsplash-church-management-groups-teams.md): In this guide we show you how to use Subsplash Church Management Groups and Teams. - [People](https://support.subsplash.com/en/articles/9155684-people.md): Subsplash People is a simple solution to help see all of the people who have been engaging with your organization. - [The Difference Between an 'Active' and an 'Archived' Contact](https://support.subsplash.com/en/articles/9159355-the-difference-between-an-active-and-an-archived-contact.md): Here's a quick overview of the different contact statuses in Subsplash Church Management. - [Navigating Church Management Contacts](https://support.subsplash.com/en/articles/9205497-navigating-church-management-contacts.md): Learn how to make changes to Contacts and Households in Church Management. - [Unified People Data Experience](https://support.subsplash.com/en/articles/9205503-unified-people-data-experience.md) - [Default Data Fields](https://support.subsplash.com/en/articles/9205517-default-data-fields.md) - [Pastoral Notes and Connections](https://support.subsplash.com/en/articles/9205522-pastoral-notes-and-connections.md): Track your interactions with members of your church. - [People & Household import](https://support.subsplash.com/en/articles/10439240-people-household-import.md): Learn how to migrate contact and household information into Subsplash! - [Custom Profile Fields](https://support.subsplash.com/en/articles/11174312-custom-profile-fields.md) - [Advance Filtering, Emailing, & Exporting People](https://support.subsplash.com/en/articles/11178580-advance-filtering-emailing-exporting-people.md) - [Exporting Custom Detail Sheet Information from Management](https://support.subsplash.com/en/articles/11187916-exporting-custom-detail-sheet-information-from-management.md): This article goes through how to export custom detail sheet information and importing that same information into Custom Profile fields - [People Assistant - Using AI People Filtering](https://support.subsplash.com/en/articles/15032249-people-assistant-using-ai-people-filtering.md) - [Create and Roster Volunteer Teams](https://support.subsplash.com/en/articles/9074509-create-and-roster-volunteer-teams.md): How to create new volunteer teams and get them signed-up. - [Service Plans and Runsheets](https://support.subsplash.com/en/articles/9074556-service-plans-and-runsheets.md): How to create new service plans and run sheets for your volunteer teams. - [Set up Notifications for Volunteer Availability](https://support.subsplash.com/en/articles/9159920-set-up-notifications-for-volunteer-availability.md): This guide shows you how to setup roster confirmation notifications in Subsplash Church Management! - [Share Songs and Sheet Music using Collections](https://support.subsplash.com/en/articles/9251646-share-songs-and-sheet-music-using-collections.md) - [Adding a Volunteer \(View Only\) User in Church Management](https://support.subsplash.com/en/articles/9629738-adding-a-volunteer-view-only-user-in-church-management.md): This article covers inviting users, assigning view-only access, and guiding them through login. - [Church Management Mailouts](https://support.subsplash.com/en/articles/9074479-church-management-mailouts.md): How to send emails to your mailing lists and how to setup email campaigns inside Subsplash Church Management. - [SMS Text Messaging](https://support.subsplash.com/en/articles/9114479-sms-text-messaging.md): Send SMS text messages to service teams and other groups of people in your church. - [Create a Mailing List](https://support.subsplash.com/en/articles/9159941-create-a-mailing-list.md): In this guide, we show you how to create mailing lists for email campaigns in Church Management. - [Unsubscribing End Users from Promotional Emails and SMS](https://support.subsplash.com/en/articles/10301529-unsubscribing-end-users-from-promotional-emails-and-sms.md): Understanding and following Governmental guidelines for the Promotional Emails and SMS features - [Services](https://support.subsplash.com/en/articles/9062390-services.md) - [Integrate CCLI's SongSelect into Subsplash Church Management](https://support.subsplash.com/en/articles/9159932-integrate-ccli-s-songselect-into-subsplash-church-management.md): In this guide we show you how to setup your SongSelect integration! - [Management Forms](https://support.subsplash.com/en/articles/9021138-management-forms.md) - [Create a Connect Card using Church Management](https://support.subsplash.com/en/articles/9205567-create-a-connect-card-using-church-management.md) - [Using the Date Picker](https://support.subsplash.com/en/articles/9205575-using-the-date-picker.md): A simple guide on choosing your date using the Church Management Date Picker. ## Live - [Troubleshooting Stream Buffering](https://support.subsplash.com/en/articles/9021135-troubleshooting-stream-buffering.md): Your stream may be buffering for a number of different reasons. Here we unpack why streams may need to "buffer" in the first place. - [Adding Giving Prompts to Subsplash Live](https://support.subsplash.com/en/articles/9021141-adding-giving-prompts-to-subsplash-live.md): In this article, we will show you what Giving Prompts are, and how to use in them in your Subsplash Live streams! - [Stream Zoom Meetings to Subsplash Live](https://support.subsplash.com/en/articles/9021147-stream-zoom-meetings-to-subsplash-live.md): Follow this article to connect Zoom to Subsplash Live. - [Using Subsplash Live with Church Online Platform](https://support.subsplash.com/en/articles/9021154-using-subsplash-live-with-church-online-platform.md): Church Online Platform is an incredible engagement tool used to provide live chat and prayer with your pre-existing live streaming provider. - [Adding a Subsplash Live Stream to SnapPages](https://support.subsplash.com/en/articles/9021292-adding-a-subsplash-live-stream-to-snappages.md): You can easily bring in your upcoming live stream to SnapPages by simply using a Subsplash block. - [Deleting a Live Stream During a Broadcast](https://support.subsplash.com/en/articles/9021675-deleting-a-live-stream-during-a-broadcast.md): During a broadcast, circumstances may arise where a Live Stream in the Dashboard needs to be deleted. - [Understanding Bitrate](https://support.subsplash.com/en/articles/9089417-understanding-bitrate.md): A quick summary of what "bitrate" is and what can impact it. - [Troubleshoot your Livestream](https://support.subsplash.com/en/articles/9205434-troubleshoot-your-livestream.md): Check here if you are running into any issues streaming or scheduling a live stream! - [Copyright Licenses For Live Streaming](https://support.subsplash.com/en/articles/9205487-copyright-licenses-for-live-streaming.md): Learn about the various types of licenses required for live streaming worship services. - [Livestreaming 101: Audio](https://support.subsplash.com/en/articles/9357658-livestreaming-101-audio.md): Whether you're trying to solve a particular audio problem, or just need a refresher, this article is for you. - [Subsplash Live and Your Local Network](https://support.subsplash.com/en/articles/9762757-subsplash-live-and-your-local-network.md): Networks are one of the most crucial parts of your streaming setup. Click in to read about some common questions and troubleshooting steps! - [Subsplash Live RS](https://support.subsplash.com/en/articles/9504619-subsplash-live-rs.md): Click in to read about some exciting new changes to Subsplash Live. - [Quality and Reliability in Live Streams](https://support.subsplash.com/en/articles/10046130-quality-and-reliability-in-live-streams.md): Discussing the ways that each encoding setting affects the quality and reliability of your live streams. - [Supported Countries for Subsplash Live Streaming](https://support.subsplash.com/en/articles/10274057-supported-countries-for-subsplash-live-streaming.md): Subsplash Live is currently only officially supported in Canada, USA, and the Virgin Islands \(both British and American\). Click in to learn more! - [Locally Storing Media](https://support.subsplash.com/en/articles/10769091-locally-storing-media.md): Subsplash recommends having a local backup of all media content. Click in to see why! - [Subsplash Live Compatible Encoders](https://support.subsplash.com/en/articles/9062344-subsplash-live-compatible-encoders.md): Curious which encoders are compatible with Subsplash Live? See our list here of compatible encoders and which we recommend. - [Set Up Your Encoder for Streaming](https://support.subsplash.com/en/articles/8500881-set-up-your-encoder-for-streaming.md): A general guide for setting up your encoder for Subsplash Live - [Setting up OBS with Subsplash Live](https://support.subsplash.com/en/articles/9090381-setting-up-obs-with-subsplash-live.md): Open Broadcaster Software \(OBS\) is a free and open-source live video production software, and it is our favorite streaming encoder! - [Remote Streaming with OBS](https://support.subsplash.com/en/articles/9126267-remote-streaming-with-obs.md): A few solutions to use a camera phone as a source within OBS. - [OBS Tips and Tricks](https://support.subsplash.com/en/articles/10033935-obs-tips-and-tricks.md): Some tricks to help use and manage OBS easier and with more capability! - [Setting up the Blackmagic Web Presenter HD and Streaming Encoder with Subsplash Live](https://support.subsplash.com/en/articles/9062298-setting-up-the-blackmagic-web-presenter-hd-and-streaming-encoder-with-subsplash-live.md): With Subsplash Live you can use your Blackmagic Web Presenter HD and Streaming Encoder with ease. - [Setting up a Blackmagic ATEM Mini Pro/Extreme with Subsplash Live](https://support.subsplash.com/en/articles/9021616-setting-up-a-blackmagic-atem-mini-pro-extreme-with-subsplash-live.md): The Blackmagic ATEM Mini is a switcher and a hardware encoder, allowing you to combine multiple sources and stream to your destinations. - [Multi-Site Streaming with Subsplash Using the Blackmagic Design Streaming Encoder and Decoder](https://support.subsplash.com/en/articles/12384884-multi-site-streaming-with-subsplash-using-the-blackmagic-design-streaming-encoder-and-decoder.md): Blackmagic's Encoder and Decoder models offer a great platform-agnostic multi-campus streaming setup. - [Setting up vMix with Subsplash Live](https://support.subsplash.com/en/articles/9540012-setting-up-vmix-with-subsplash-live.md): Stream to Subsplash Live with vMix with ease - [Using the Larix Encoder App to Stream to Subsplash Live](https://support.subsplash.com/en/articles/9660186-using-the-larix-encoder-app-to-stream-to-subsplash-live.md): Follow this guide to learn how to set up Larix, a mobile encoder available on iOS and Android devices! - [Using ProPresenter with Subsplash Live](https://support.subsplash.com/en/articles/9021412-using-propresenter-with-subsplash-live.md): This article will show you how to set up ProPresenter to either stream directly to Facebook, or add it as a source to OBS. - [Magewell Ultra Stream HDMI Capture Device](https://support.subsplash.com/en/articles/9091086-magewell-ultra-stream-hdmi-capture-device.md): In this article, you will learn how to set up your Magewell Ultra Stream Capture Device. - [Setting Up Switcher Studio for Subsplash Live](https://support.subsplash.com/en/articles/9021680-setting-up-switcher-studio-for-subsplash-live.md): In this article, we will take you through the setup of Switcher Studio to stream to Subsplash Live. - [Setting Up Wirecast with Subsplash Live](https://support.subsplash.com/en/articles/9021658-setting-up-wirecast-with-subsplash-live.md): Follow along with the steps below to learn how to set up Wirecast for Subsplash Live. - [Creating a Simulated Live Stream Using Subsplash Live](https://support.subsplash.com/en/articles/9021150-creating-a-simulated-live-stream-using-subsplash-live.md): Within Subsplash Live you now have the option to use a pre-recorded video to simulate a live stream experience for your users. - [Repeating Livestreams](https://support.subsplash.com/en/articles/9205449-repeating-livestreams.md): Lighten your workload by scheduling your regular live streams in advance, including settings like chat, syndication, artwork, and more! - [Unlisted Media and Live Streams](https://support.subsplash.com/en/articles/10588818-unlisted-media-and-live-streams.md): Subsplash now offers the ability to hide media in your Dashboard, preventing those items from showing up in your app or website. - [Scheduling and Running a Live Stream](https://support.subsplash.com/en/articles/9021504-scheduling-and-running-a-live-stream.md): There is a lot of flexibility in scheduling a live stream. This article will take you through the options and best practices! - [Facebook Syndication](https://support.subsplash.com/en/articles/9021592-facebook-syndication.md): Linking Subsplash Live to Facebook is a great way to reach even further while engaging your audience. - [YouTube Syndication](https://support.subsplash.com/en/articles/8835470-youtube-syndication.md): Learn how to set up Subsplash Live to syndicate to your YouTube channel. - [Live Stream Chat](https://support.subsplash.com/en/articles/9114584-live-stream-chat.md): Engage with your online viewers and build your community, right inside your mobile app and website ## Media - [Encoding Settings](https://support.subsplash.com/en/articles/9085541-encoding-settings.md): Use the information in this article to ensure your videos and streams play properly. - [Uploading Media](https://support.subsplash.com/en/articles/8872273-uploading-media.md): Uploading media to Subsplash is made simple and easy. Follow these steps to get your media into your app and website. - [Personalized Media Experience](https://support.subsplash.com/en/articles/8678236-personalized-media-experience.md): A modern, personalized, and automated experience for you and your audience, designed to increase content discovery and engagement. - [Linking Videos from YouTube](https://support.subsplash.com/en/articles/9021082-linking-videos-from-youtube.md): Unfortunately, YouTube videos are not compatible with the native Subsplash media player. - [Media Upload Errors](https://support.subsplash.com/en/articles/9083535-media-upload-errors.md): If you’re encountering problems when you upload your videos to Subsplash, follow these steps. - [Editing Your Media Metadata in Bulk](https://support.subsplash.com/en/articles/9083592-editing-your-media-metadata-in-bulk.md): We want to make editing your media metadata incredibly easy for people to discover and engage with your content. - [Media Smart List](https://support.subsplash.com/en/articles/9089071-media-smart-list.md): The Media Smart list is a great tool to help automate your workflow. - [Updating the Artwork for All Your Items in a Series](https://support.subsplash.com/en/articles/9089096-updating-the-artwork-for-all-your-items-in-a-series.md): If you need to update the artwork for a media series, you can quickly and easily make the change following this article. - [Free Form Notes](https://support.subsplash.com/en/articles/9091654-free-form-notes.md): With Notes, each of your user’s notes can be found in one place, easy to access on the go, and stored within your app. - [Trim or Replace your Live Stream Recording](https://support.subsplash.com/en/articles/9126294-trim-or-replace-your-live-stream-recording.md) - [Bulk Media Import](https://support.subsplash.com/en/articles/9056813-bulk-media-import.md): Get all your media uploaded to the Dashboard in one big sweep with the various import options we provide. - [Creating a Podcast](https://support.subsplash.com/en/articles/8500856-creating-a-podcast.md): Generate a podcast from your Media library and distributed to a wide variety of podcast platforms. - [Missing Podcast Episode](https://support.subsplash.com/en/articles/9015769-missing-podcast-episode.md): Troubleshoot why your podcast episode is not showing in iTunes, Spotify, etc. - [Understanding Media search](https://support.subsplash.com/en/articles/8828663-understanding-media-search.md): Media content is searchable from within the app, the church app, web embeds, and web apps. Optimize and understand your searchable fields. - [Adding tags to Media Items](https://support.subsplash.com/en/articles/9062290-adding-tags-to-media-items.md): With tags, you have the ability to add Speakers, Topics, and Scripture tags to any one =of your Media Items. - [Using Subsplash Music](https://support.subsplash.com/en/articles/9777636-using-subsplash-music.md): A place to share your ministry’s original music with your congregation! - [Pulpit AI by Subsplash](https://support.subsplash.com/en/articles/10192236-pulpit-ai-by-subsplash.md): An exciting new product using AI to make more content for your ministry! - [Leveraging Pulpit AI for Maximum Impact](https://support.subsplash.com/en/articles/10192299-leveraging-pulpit-ai-for-maximum-impact.md): An in depth look of Pulpit AI's powerful features with real world examples. - [Pulpit AI Encoding Settings and Video Best Practices](https://support.subsplash.com/en/articles/10305562-pulpit-ai-encoding-settings-and-video-best-practices.md): Pulpit AI supports a wide range of encodings, but some will work better than others. Follow these recommendations to optimize your results! - [Pulpit AI Prompt Libraries](https://support.subsplash.com/en/articles/10517293-pulpit-ai-prompt-libraries.md): You can now save custom prompts in their dashboard for future use! - [Pulpit AI From Start to Finish](https://support.subsplash.com/en/articles/10185865-pulpit-ai-from-start-to-finish.md): Learn how to create sermon outlines, social media posts, and other resources more efficiently with Pulpit AI! - [Getting Started with Media AI Resources Powered by Pulpit AI](https://support.subsplash.com/en/articles/11814058-getting-started-with-media-ai-resources-powered-by-pulpit-ai.md): You can now create supplementary resources for your Media Items such as clips, devotionals, small group guides and more directly from your Subsplash Dashboard powered by Pulpit AI. ## Apps - [Setting Your App Live in The Church App](https://support.subsplash.com/en/articles/9083704-setting-your-app-live-in-the-church-app.md): Your Guide on how to prepare and launch your app in TCA - [App Launch Countdown](https://support.subsplash.com/en/articles/9083718-app-launch-countdown.md): Want more information about what to expect with your App Launch? Read more here! - [Replacing Your Old App with a Subsplash App](https://support.subsplash.com/en/articles/9085691-replacing-your-old-app-with-a-subsplash-app.md): Moving from one app developer to another is no small decision, so we want to make it easy for you and your app users! - [App Analytics](https://support.subsplash.com/en/articles/9085752-app-analytics.md): Analytics are broken down by platform, allowing you to monitor engagement on your different channels. - [Setting Up Your Church Campus Locations](https://support.subsplash.com/en/articles/9086177-setting-up-your-church-campus-locations.md): Adding locations and their addresses to your app will help ensure people can find your church and get to the right place for your events! - [The Church App](https://support.subsplash.com/en/articles/9091129-the-church-app.md): The Church App \(TCA\) is a container app built by Subsplash, which houses many of our apps all under a single roof. - [Promoting Your App](https://support.subsplash.com/en/articles/9091169-promoting-your-app.md): Congratulations on your app going live! We have some great resources to help you tell your audience about the new tool you have to offer! - [CarPlay & Android Auto](https://support.subsplash.com/en/articles/9490914-carplay-android-auto.md): Listen to your church's media easily while you drive! - [App Troubleshooting Information and Clearing Cache](https://support.subsplash.com/en/articles/9959254-app-troubleshooting-information-and-clearing-cache.md): Learn how to find important data for Subsplash Support and reset your App by clearing your App Cache - [App Version Features](https://support.subsplash.com/en/articles/11825671-app-version-features.md): This article lists major features that were added to all Subsplash apps after app version 6.0. - [Emails from Apple or Google](https://support.subsplash.com/en/articles/9006290-emails-from-apple-or-google.md): Information regarding emails about your developer accounts from Apple or Google - [Request App Transfer](https://support.subsplash.com/en/articles/9021103-request-app-transfer.md): Subsplash clients prior to 2019, we created your apps on our developer accounts. Follow this article to transfer them over to your own. - [Legal Entity Errors with Your DUNS Number](https://support.subsplash.com/en/articles/9021116-legal-entity-errors-with-your-duns-number.md): This error is due to the company not being recorded in DUNS’ system as a corporation. - [My App Isn't Live](https://support.subsplash.com/en/articles/9021120-my-app-isn-t-live.md): If your app is no longer available for download in the app store, check these steps! - [App Age Rating](https://support.subsplash.com/en/articles/9083736-app-age-rating.md): Wondering about your App Age Rating? Read on to learn more! - [App Rejections](https://support.subsplash.com/en/articles/9948314-app-rejections.md): What to do when App store rejects your app - [Developer Accounts](https://support.subsplash.com/en/articles/12676140-developer-accounts.md): Each organization needs their own Apple and Google Developer accounts in order to have an app listed on the Apple App Store and Google Play Store. - [Transferring Account Ownership for Apple and Google Developer Accounts](https://support.subsplash.com/en/articles/13123849-transferring-account-ownership-for-apple-and-google-developer-accounts.md): Update ownership roles in your Apple and Google developer accounts. This guide walks you through each step so your team stays aligned, your account stays compliant, and your apps remain ready for f... - [Finding your Apple Developer Team ID and Team Name](https://support.subsplash.com/en/articles/8841517-finding-your-apple-developer-team-id-and-team-name.md): Team name and Team ID are required to complete the set up of your Apple Developer account in Subsplash. - [Apple Developer Account FAQs](https://support.subsplash.com/en/articles/8972053-apple-developer-account-faqs.md) - [Change to an Organizational Apple Developer Account](https://support.subsplash.com/en/articles/9091806-change-to-an-organizational-apple-developer-account.md): It is required that your developer account is set up as an Organization account, as opposed to an Individual account. - [Keeping your Developer Accounts Up to Date](https://support.subsplash.com/en/articles/9370468-keeping-your-developer-accounts-up-to-date.md): Ensure that your apps can be maintained and updated. - [Changing your Apple Developer Account from Corporation to Non-Profit](https://support.subsplash.com/en/articles/12676108-changing-your-apple-developer-account-from-corporation-to-non-profit.md): Changing your Apple Developer Account from Corporation to Non-Profit will save you from paying Apple's $99 annual fee. - [Troubleshooting Rejected Google Play Console Verification](https://support.subsplash.com/en/articles/10228303-troubleshooting-rejected-google-play-console-verification.md): This article provides a step-by-step guide to troubleshoot and resolve Google organization verification rejections - [Verifying Your Organization's Website for Google Play](https://support.subsplash.com/en/articles/10298591-verifying-your-organization-s-website-for-google-play.md): A step-by-step guide to verifying your organization's website for Google Play - [Verifying your Google Play Console](https://support.subsplash.com/en/articles/10492766-verifying-your-google-play-console.md): A step by step guide to verify your organization with Google Play - [Fixing Disabled Service Account Key Creation in a Google Cloud Project](https://support.subsplash.com/en/articles/10829970-fixing-disabled-service-account-key-creation-in-a-google-cloud-project.md): This guide explains how to enable Service Key Creation when a policy constraint is enforced on your organization. - [Fill in Notes](https://support.subsplash.com/en/articles/8841548-fill-in-notes.md): Fill in Notes are a great way to engage your congregation with notes to create Bulletins, discussion questions, or other resources. - [Dynamic \(most recent\) items](https://support.subsplash.com/en/articles/8844255-dynamic-most-recent-items.md): Learn how to add dynamic items to your app. Dynamic items are items that update to the most recent item of that type. - [Bible Reading Plan Options](https://support.subsplash.com/en/articles/9021034-bible-reading-plan-options.md): Plans can be a great way to encourage your church to read the Bible, and reading together can also foster community. - [Adding a Spotify Playlist to Your App](https://support.subsplash.com/en/articles/9021040-adding-a-spotify-playlist-to-your-app.md): Spotify is a great way to share music in your app without worrying about licensing or copyright infringement. Read on to learn how! - [My RSS feed is Not Working](https://support.subsplash.com/en/articles/9021047-my-rss-feed-is-not-working.md): Here you’ll find some good troubleshooting information to help ensure your blog is pulled into your app smoothly! - [Adding Social Media to Your App](https://support.subsplash.com/en/articles/9021062-adding-social-media-to-your-app.md): Incorporating your social media links into your app is easy! You can add the links to a list, Build your own tab, or the More tab. - [The Home Tab](https://support.subsplash.com/en/articles/9021087-the-home-tab.md): A great way to connect with your audience: it can act as a billboard or hub for current events, media, and more. - [Google's Copyright Policy and Copyright Infringement](https://support.subsplash.com/en/articles/9021092-google-s-copyright-policy-and-copyright-infringement.md): When building your mobile app, web app, and podcast channels, please remember to respect copyrights, trademarks, and app store policies. - [Adding a Subsplash Live Stream to Your App](https://support.subsplash.com/en/articles/9021421-adding-a-subsplash-live-stream-to-your-app.md): Once you have your live stream scheduled, you'll want to add it somewhere in your app. Follow these instructions to learn how! - [In-App Browser Tab](https://support.subsplash.com/en/articles/9021509-in-app-browser-tab.md): A tab within your app that displays web content from a website, using the app's built-in browser - [List Design Options](https://support.subsplash.com/en/articles/9062310-list-design-options.md): With app lists there are a number of different design options to customize your lists. - [Tab Options](https://support.subsplash.com/en/articles/9062599-tab-options.md): App tabs are the main navigation with your Subsplash app, choose from the options here to curate your app experience. - [Manage Tabs](https://support.subsplash.com/en/articles/9067221-manage-tabs.md): You can edit, add, and remove tabs from your app anytime to adjust content and provide the desired experience to for your users. - [App Review Requirements](https://support.subsplash.com/en/articles/9067353-app-review-requirements.md): Guide to what's needed and ensure your apps are ready to go live and pass review. - [The Bible Tab](https://support.subsplash.com/en/articles/9067471-the-bible-tab.md): Seamlessly incorporates the Bible and a Bible Reading Plan into your app. - [Custom Bible Reading Plans](https://support.subsplash.com/en/articles/9067478-custom-bible-reading-plans.md): Create a custom plan or adopt another reading plan of your choice with modifications. - [Add a Website or Link to My App](https://support.subsplash.com/en/articles/9083557-add-a-website-or-link-to-my-app.md): Send users to websites or web content of your choosing by using Link Items. - [Setting App Links to Open Internally](https://support.subsplash.com/en/articles/9083606-setting-app-links-to-open-internally.md): The only way for a Link Item to open internally on the App is via the App Link link type. - [Starter App Example](https://support.subsplash.com/en/articles/9086473-starter-app-example.md): Not sure what you want to put in your app? Here is a quick and easy example. - [Editing or Customizing Your Fill In Notes](https://support.subsplash.com/en/articles/9089079-editing-or-customizing-your-fill-in-notes.md): While creating your notes, you may want to customize them in some way! - [Add PDFs to Your App](https://support.subsplash.com/en/articles/9089160-add-pdfs-to-your-app.md): There are two different ways to add PDFs to your app: in a list or in a media item. - [Feature an Item in My App](https://support.subsplash.com/en/articles/9089324-feature-an-item-in-my-app.md): This guide will help you promote certain items in your app. - [Choosing Artwork for Your Content](https://support.subsplash.com/en/articles/9089337-choosing-artwork-for-your-content.md): When you create an item in your Dashboard, you'll have the opportunity to upload artwork for that item. - [Adding a Blog to Your App](https://support.subsplash.com/en/articles/9089348-adding-a-blog-to-your-app.md): Adding a blog in your app for a newsletter, devotional, or bulletin is a great way to encourage your congregation throughout the week. - [Previewing Your App with The Church App](https://support.subsplash.com/en/articles/9091117-previewing-your-app-with-the-church-app.md): As you build your app, you can get a live preview in The Church App. Follow the steps below to see your new app in action! - [Launching a Bible Reading Plan Campaign](https://support.subsplash.com/en/articles/9091134-launching-a-bible-reading-plan-campaign.md) - [Subtabs](https://support.subsplash.com/en/articles/9091138-subtabs.md): Looking for a tab that breaks its content into three or four subsections? Look no further than the Subtabs option! - [Image Design Kit](https://support.subsplash.com/en/articles/9091160-image-design-kit.md): Here are some basic tools for creating great artwork for use on the Subsplash Platform! - [The Build Your Own tab](https://support.subsplash.com/en/articles/9091789-the-build-your-own-tab.md): The Build Your Own tab allows you to customize how your app looks and operates. - [Use SnapPages Content in Your App](https://support.subsplash.com/en/articles/9205585-use-snappages-content-in-your-app.md): Learn how to use SnapPages to diversify and customize the content of your mobile app. - [Adding a Third-Party Live Stream to Your App and Website](https://support.subsplash.com/en/articles/9083713-adding-a-third-party-live-stream-to-your-app-and-website.md): These are a few different ways you can bring your third-party stream to into Subsplash apps and websites. - [Devices Compatible With Subsplash Apps](https://support.subsplash.com/en/articles/8828673-devices-compatible-with-subsplash-apps.md): Subsplash apps are compatible with all major devices with the following operating systems and versions. - [Branding Guide](https://support.subsplash.com/en/articles/9021139-branding-guide.md): This guide will help you provide your assets in the correct format so that your branding will look great in every scenario. - [App Updates](https://support.subsplash.com/en/articles/9089196-app-updates.md): In order to change things like Branding, App Store Info, or screenshots, an app update needs to take place. - [Choosing Your App Store Keywords](https://support.subsplash.com/en/articles/9089248-choosing-your-app-store-keywords.md): Keywords will help users find your App in the App Stores. - [App Store Info](https://support.subsplash.com/en/articles/9091181-app-store-info.md): A quick breakdown on what's what in the app store info tab. - [Signing Up to Receive Push Notifications](https://support.subsplash.com/en/articles/9083520-signing-up-to-receive-push-notifications.md): Signing up for notifications is a great way to stay connected with the apps you love and make sure not to miss important messages and more! - [Understanding Push Notifications](https://support.subsplash.com/en/articles/9089305-understanding-push-notifications.md): How to use and make the most of push notifications in your Subsplash app. - [Troubleshooting Push Notifications](https://support.subsplash.com/en/articles/9114447-troubleshooting-push-notifications.md): Common issues that can prevent push notifications and Messaging notifications from being delivered to users. - [Add a Live Stream to Your TV Apps](https://support.subsplash.com/en/articles/9083578-add-a-live-stream-to-your-tv-apps.md): Adding your live stream to your TV apps is a great way to allow your viewers to watch your streams easily! - [Using an Existing Roku Channel](https://support.subsplash.com/en/articles/9089044-using-an-existing-roku-channel.md): Instructions on how to invite Subsplash to your Roku channel or transfer it to the Subsplash Roku account. ## Websites - [Page Management](https://support.subsplash.com/en/articles/9021015-page-management.md) - [Tracking your site's traffic](https://support.subsplash.com/en/articles/8928130-tracking-your-site-s-traffic.md): Setting up google analytics to track your site's traffic - [Viewing your website](https://support.subsplash.com/en/articles/8955097-viewing-your-website.md): Explore the latest changes and what's live on your site at any moment. - [Editing a page](https://support.subsplash.com/en/articles/8955110-editing-a-page.md): How to edit a page in SnapPages - [Securing your website with SSL for Subsplash Giving](https://support.subsplash.com/en/articles/9021033-securing-your-website-with-ssl-for-subsplash-giving.md) - [Setting Your Website Logo and Title](https://support.subsplash.com/en/articles/9021121-setting-your-website-logo-and-title.md): How to use the Theme editor options "Logo", "Title", and the various settings associated with them. - [How to Buy a Custom Domain](https://support.subsplash.com/en/articles/9021151-how-to-buy-a-custom-domain.md): How to purchase a custom domain to connect to your SnapPages account. - [Using an Existing Domain](https://support.subsplash.com/en/articles/9021639-using-an-existing-domain.md): In order to go live with your site using your own custom domain, you will need to log in to your domain host and make the necessary changes to your DNS records. - [Setting Up and Managing SEO in SnapPages](https://support.subsplash.com/en/articles/9062306-setting-up-and-managing-seo-in-snappages.md): Instructions and best practices for setting up Search Engine Optimization \(SEO\) for your SnapPages website. - [Securing Your Website With SSL](https://support.subsplash.com/en/articles/9062357-securing-your-website-with-ssl.md): Steps for securing your SnapPages site with a Secure Sockets Layer \(SSL\) certificate. - [Remove Header/Footer](https://support.subsplash.com/en/articles/9118985-remove-header-footer.md): For an extra layer of customization options, you are able to freely remove the header and footer from your website - [Smart App Banner](https://support.subsplash.com/en/articles/9237905-smart-app-banner.md): Promote your iOS app on the mobile version of your website. - [How to Troubleshoot When Your Website is Down](https://support.subsplash.com/en/articles/12732989-how-to-troubleshoot-when-your-website-is-down.md): Learn how to update your DNS records, resolve pending SSL certificates, and keep your SnapPages website securely connected to your domain - [Creating a custom 404 Error Page](https://support.subsplash.com/en/articles/8931174-creating-a-custom-404-error-page.md) - [Managing Your Pages](https://support.subsplash.com/en/articles/8955125-managing-your-pages.md): Understanding your pages list and the different categories of pages - [Overview of Page Settings](https://support.subsplash.com/en/articles/9021020-overview-of-page-settings.md) - [Media Page](https://support.subsplash.com/en/articles/9021060-media-page.md) - [Overview of Sections](https://support.subsplash.com/en/articles/9021064-overview-of-sections.md): How to use Sections when building your website in SnapPages. - [Overview of Blocks](https://support.subsplash.com/en/articles/9021089-overview-of-blocks.md): Blocks make up the content that users interact with on your website. These can be anything from Text blocks to 3rd party code embeds. - [Background Image Sizes](https://support.subsplash.com/en/articles/9062277-background-image-sizes.md): Here are some tips and tricks about background images in SnapPages! - [Enabling Parallax Scrolling](https://support.subsplash.com/en/articles/9062367-enabling-parallax-scrolling.md): Steps for how to set up Parallax scrolling on your SnapPages website. - [How to Use Anchors on Your Website](https://support.subsplash.com/en/articles/9062375-how-to-use-anchors-on-your-website.md): How to set up anchors to link to specific sections on your page on your SnapPages website. - [Announcement Banner](https://support.subsplash.com/en/articles/9114475-announcement-banner.md): Easily grab people's attention or relay important information with a pop-up announcement banner displayed on top of your website - [Custom Code](https://support.subsplash.com/en/articles/9114488-custom-code.md): Use built-in features to add in custom code to your pages, such as through the Code Block or page settings. - [Subsplash Forms](https://support.subsplash.com/en/articles/9126236-subsplash-forms.md): A critical tool to gather information, gauge interest, and connect with your congregation. - [Editing for Mobile & Tablet](https://support.subsplash.com/en/articles/9126306-editing-for-mobile-tablet.md) - [Set Preview Image for Specific Pages](https://support.subsplash.com/en/articles/9159954-set-preview-image-for-specific-pages.md): When sharing your website's URL to a group chat or a post on social media, a preview of the site may appear. - [Mega Menus and Column Dividers](https://support.subsplash.com/en/articles/9205241-mega-menus-and-column-dividers.md): Learn how to create a more modern navigation. - [Adding Subsplash Giving to Your Website](https://support.subsplash.com/en/articles/9021114-adding-subsplash-giving-to-your-website.md): A step-by-step guide showing you how to add Subsplash Giving to your app and website! - [Adding Third-Party Widgets](https://support.subsplash.com/en/articles/9021101-adding-third-party-widgets.md): In this article, we will walk you through utilizing a Code block to add third-party services to your website. - [Events Block with Calendar Layouts](https://support.subsplash.com/en/articles/9723816-events-block-with-calendar-layouts.md) - [Using the Theme Editor](https://support.subsplash.com/en/articles/8955061-using-the-theme-editor.md): How to customize your website's theme. - [Managing Your Themes](https://support.subsplash.com/en/articles/9021109-managing-your-themes.md): Update the theme of your website with new logo, header, colors, and more. - [Theme Colors](https://support.subsplash.com/en/articles/9021127-theme-colors.md): How to use the "Colors" section of your website Theme Editor - [Typography \(Fonts\)](https://support.subsplash.com/en/articles/9021133-typography-fonts.md): Typography is where you will control and customize most of the Text on your website. - [Theme Footer](https://support.subsplash.com/en/articles/9021145-theme-footer.md): Steps for customizing your SnapPages Footer - [Header Overview](https://support.subsplash.com/en/articles/9021176-header-overview.md): Overview of the settings found in the Header section under Theme Settings. - [Navigation Menu](https://support.subsplash.com/en/articles/9021297-navigation-menu.md): An overview of the different options available in your SnapPages Navigation Menu. - [Theme Info Bar](https://support.subsplash.com/en/articles/9021422-theme-info-bar.md): Settings associated with your Info Bar on your SnapPages website - [Rebrand your Website](https://support.subsplash.com/en/articles/9171445-rebrand-your-website.md) - [Custom Fonts](https://support.subsplash.com/en/articles/9171496-custom-fonts.md): You can set up and use custom fonts with SnapPages websites. Learn how to import your custom fonts. - [Finding Your RSS Feed](https://support.subsplash.com/en/articles/9021057-finding-your-rss-feed.md): This article will walk you through how to find your RSS feed on SnapPages or other websites. - [Editing Your Blog Posts](https://support.subsplash.com/en/articles/9021484-editing-your-blog-posts.md): How to add content, un-publish, or further edit blog posts in SnapPages - [Managing Your Blog](https://support.subsplash.com/en/articles/9021618-managing-your-blog.md): How to create your own blog that is automatically integrated into your SnapPages website and how to make new posts and manage your blog. - [Managing Your Website's Images](https://support.subsplash.com/en/articles/9021655-managing-your-website-s-images.md): The Images tab within the Storage section of SnapPages is the place to manage all of the images stored on your website. - [Managing Your Site's Code Snippets](https://support.subsplash.com/en/articles/9062299-managing-your-site-s-code-snippets.md): This article will show you how to manage the record of code snippets in your site storage. - [Managing Your Site's Files](https://support.subsplash.com/en/articles/9062333-managing-your-site-s-files.md): The Files tab within the Storage section is where you can manage all of your images, files, and code snippets stored on your website. - [E-Commerce Integration](https://support.subsplash.com/en/articles/9021676-e-commerce-integration.md): How to connect a third party E-Commerce solution to sell merchandise on your website. - [Web Embeds](https://support.subsplash.com/en/articles/9083727-web-embeds.md): Learn all about the different embeds that are available within Subsplash and how to use them! - [Troubleshooting Web Embeds](https://support.subsplash.com/en/articles/9089292-troubleshooting-web-embeds.md): Embeds are a great way to include media content from your app on your website. - [Sharing & Embedding a Live Stream on a Website](https://support.subsplash.com/en/articles/9089572-sharing-embedding-a-live-stream-on-a-website.md): Here are the different ways you can use to share and embed your Subsplash Live Streams. - [Setting Up Your Web App](https://support.subsplash.com/en/articles/9089283-setting-up-your-web-app.md): The Web App is a beautiful website that displays your Subsplash media, app promo, and giving. ## Events - [Create and Manage Events](https://support.subsplash.com/en/articles/9062366-create-and-manage-events.md): Learn how to create new events and add them to your calendars so that you can keep your users both informed and engaged. - [Using Repeating Events](https://support.subsplash.com/en/articles/9062527-using-repeating-events.md): Automatically created events on a repeating schedule. This article will walk through everything you need to know about repeating events. - [Unlisted Events](https://support.subsplash.com/en/articles/9062546-unlisted-events.md): When selecting this unlisted visibility setting on an event, your event will no longer be listed in the app, website, or any event embeds. - [Adding Registration to Events](https://support.subsplash.com/en/articles/9074472-adding-registration-to-events.md): Event registration is a great way to track who is coming to events, conferences, and more. - [Using an iCal feed in your Calendar](https://support.subsplash.com/en/articles/8500917-using-an-ical-feed-in-your-calendar.md): How to add an iCal calendar to your events calendar. - [Event Registration Tickets & Payments](https://support.subsplash.com/en/articles/9767880-event-registration-tickets-payments.md): Using the paid event registration feature to take payments for events, offer discount codes, or even collect partial payments - [Event Attendance](https://support.subsplash.com/en/articles/10103881-event-attendance.md): Attendance allows you to track a numeric value of attendance - [Removing & refunding paid registrations](https://support.subsplash.com/en/articles/11137859-removing-refunding-paid-registrations.md): How to handle removing registered guests from an event's guest list, and how to find any associated event payments to refund. - [Register guests from the Dashboard](https://support.subsplash.com/en/articles/15878569-register-guests-from-the-dashboard.md): Learn how to manage adding guests to an event registration directly from your dashboard. - [Check-in Glossary](https://support.subsplash.com/en/articles/8589184-check-in-glossary.md): A quick run-through of common Check-in terms. - [Hardware, labels, and printer for Check-in](https://support.subsplash.com/en/articles/8588454-hardware-labels-and-printer-for-check-in.md) - [Connect your printer and iPad to Wi-Fi](https://support.subsplash.com/en/articles/8588585-connect-your-printer-and-ipad-to-wi-fi.md): How to connect your Brother printer and iPad to your wi-fi network - [Set up and connect your printer to Wi-Fi](https://support.subsplash.com/en/articles/8589739-set-up-and-connect-your-printer-to-wi-fi.md): How to setup and connect your brother printer to wi-fi. - [Set up your Kiosk Devices](https://support.subsplash.com/en/articles/8589079-set-up-your-kiosk-devices.md): How to setup your Kiosk Device on an iPad. - [Customize your Kiosk Types](https://support.subsplash.com/en/articles/8589128-customize-your-kiosk-types.md): How to customize your different kiosk types. - [Set up a Check-in Event](https://support.subsplash.com/en/articles/8583920-set-up-a-check-in-event.md) - [Import Household Data from another CHMS](https://support.subsplash.com/en/articles/8589213-import-household-data-from-another-chms.md): Importing household and people data from a third-party church management system. - [Check-in a Household](https://support.subsplash.com/en/articles/8589252-check-in-a-household.md): Follow these steps to learn how to check-in kids from a household. - [Household Export from Church Management \(Fluro\) and Import into Subsplash Households](https://support.subsplash.com/en/articles/8589890-household-export-from-church-management-fluro-and-import-into-subsplash-households.md): How to export your information from Church Management into Subsplash Households for Check-In. - [AirPrint Setup for a Check-in Station](https://support.subsplash.com/en/articles/9157178-airprint-setup-for-a-check-in-station.md): Learn how to set up an AirPrint Station using your iPad and Brother Printer. - [Sending SMS Messages from Check-in](https://support.subsplash.com/en/articles/9451106-sending-sms-messages-from-check-in.md) - [Mobile Pre-check](https://support.subsplash.com/en/articles/9369075-mobile-pre-check.md): Speed up the Check-In line with our new Pre-check feature. - [Email Registrants and Checked-In People](https://support.subsplash.com/en/articles/8958911-email-registrants-and-checked-in-people.md): Quickly send email messages to your event registrants or checked-in people. - [Grade Promotion](https://support.subsplash.com/en/articles/9248515-grade-promotion.md): Each year, your grade data on child profiles is automatically updated to ensure accuracy. - [Check Out Process](https://support.subsplash.com/en/articles/11037843-check-out-process.md): Follow these steps to learn how to check out from an Event. - [Check in Reporting](https://support.subsplash.com/en/articles/11395581-check-in-reporting.md): How to view event attendance, add headcount, analyze repeating event data, & edit future repeating events. - [Using the Check-in kiosk](https://support.subsplash.com/en/articles/13286563-using-the-check-in-kiosk.md): How to use all of the features of the Check-in kiosk when setting up and accomplishing Check-in for an event ## Subsplash Tap - [Managing Subsplash Tap](https://support.subsplash.com/en/articles/11378622-managing-subsplash-tap.md): You can manage and control your Subsplash Tap devices directly from your Link Items in the dashboard. - [Getting started with Subsplash Tap](https://support.subsplash.com/en/articles/11378608-getting-started-with-subsplash-tap.md): Subsplash Tap is the simple and modern way to connect your community to your mission with just one tap. - [Link Trees & Digital Bulletins with Subsplash Tap](https://support.subsplash.com/en/articles/11370721-link-trees-digital-bulletins-with-subsplash-tap.md): Learn what a link tree is and find out how to use Subsplash Tap to link to a bulletin on your SnapPages website. - [Using & Supporting Subsplash Tap Devices](https://support.subsplash.com/en/articles/11395740-using-supporting-subsplash-tap-devices.md): Learn how Subsplash Tap works and how you can support your community as they use it. - [Configuring Subsplash Tap links](https://support.subsplash.com/en/articles/13593497-configuring-subsplash-tap-links.md): The key to success with Subsplash Tap Products is understanding which link type serves your needs. ## Groups & Messaging - [Subsplash Groups & Messaging](https://support.subsplash.com/en/articles/8500894-subsplash-groups-messaging.md): Your community’s home to start meaningful conversations, ask for prayer, and encourage one another is in your app. - [Messaging Security and Privacy](https://support.subsplash.com/en/articles/9067056-messaging-security-and-privacy.md): When it comes to adopting a tool for church communication, we know that safety and security is of the utmost importance. - [Direct Messaging](https://support.subsplash.com/en/articles/9067080-direct-messaging.md): Allows users to create and send direct messages to each other within the app or web. - [Groups & Messaging Roles](https://support.subsplash.com/en/articles/9086148-groups-messaging-roles.md): There are distinct roles that are important to understand in order to use Subsplash Messaging to its fullest. - [How to Invite Group Creators](https://support.subsplash.com/en/articles/9086159-how-to-invite-group-creators.md): The Group Creator role is for users who need the ability to create new Groups from the app on their device. - [Launching Subsplash Messaging](https://support.subsplash.com/en/articles/9091124-launching-subsplash-messaging.md): Messaging is a great communication tool for you app users. Get started here! - [How to Access Messaging](https://support.subsplash.com/en/articles/9155640-how-to-access-messaging.md): Messaging is a feature with a Group and can be found within your app menu bar or via your unique web URL. Learn more here! - [Accepting Group Invites](https://support.subsplash.com/en/articles/9155648-accepting-group-invites.md): If invited to a group it is very important to accept the invite from your email in order to join the group and begin messaging. - [Switching to Messaging](https://support.subsplash.com/en/articles/9171507-switching-to-messaging.md): Practical next steps on how to switch from another messaging platform \(Facebook, WhatsApp, GroupMe, etc.\). - [Managing Group Settings](https://support.subsplash.com/en/articles/9205496-managing-group-settings.md): Learn how to manage who can see and join your Subsplash Groups by adjusting visibility, enrollment, and member limit settings. - [Group Finder](https://support.subsplash.com/en/articles/9021119-group-finder.md): Promote group engagement through an embed on your website or a shareable web app link that you can add to emails, texts, and more. - [Group Events](https://support.subsplash.com/en/articles/10968361-group-events.md): Group events are an essential way to coordinate gatherings, meetings, and activities within your community. ## Analytics & Reports - [Understanding Giving Analytics](https://support.subsplash.com/en/articles/9021043-understanding-giving-analytics.md) - [Telemetry and Stream Health](https://support.subsplash.com/en/articles/9062323-telemetry-and-stream-health.md): With Subsplash Live telemetry reports, you can get a detailed breakdown of the health of each and every one of your broadcasts. - [Donation Reporting](https://support.subsplash.com/en/articles/9205570-donation-reporting.md): Simplifying Donation Reporting in the Subsplash Dashboard ## End User & Donor Resources - [Downloading Audio for Offline Use](https://support.subsplash.com/en/articles/9062541-downloading-audio-for-offline-use.md): Downloading audio on the app enables you to playback the content without being connected to the internet or continuing to use cellular data. - [Managing Your Payment Methods](https://support.subsplash.com/en/articles/9062701-managing-your-payment-methods.md): Add or update your payment methods for Subsplash Giving. - [Log In or Sign Up for a Subsplash Account](https://support.subsplash.com/en/articles/8939060-log-in-or-sign-up-for-a-subsplash-account.md): A Subsplash account is required whether donating to your church, joining a group, or registering for an event. - [Facebook Login No Longer Available](https://support.subsplash.com/en/articles/8872740-facebook-login-no-longer-available.md): If you have previously logged into your account using Facebook, you may notice that this option is no longer available on the login page - [Troubleshoot Your Email](https://support.subsplash.com/en/articles/9067146-troubleshoot-your-email.md): Ensure that emails get to where they need to go — your inbox. Covers a few reasons why you might not be receiving our emails. - [Delete Your Subsplash Account](https://support.subsplash.com/en/articles/9067176-delete-your-subsplash-account.md) - [Cast Content from your App](https://support.subsplash.com/en/articles/9067273-cast-content-from-your-app.md): Whatever platform you might be using, you may want to view your content on a bigger screen. - [Linking Your Bank Account](https://support.subsplash.com/en/articles/9091819-linking-your-bank-account.md): Before you can donate with Subsplash Giving, you will need to link a payment method. Bank accounts will be withdrawn via ACH. - [Managing Your Subsplash Account](https://support.subsplash.com/en/articles/9091837-managing-your-subsplash-account.md): How to log in to your Subsplash account and keep it up to date with correct payment information and personal details. - [Recurring Gift Email Notifications](https://support.subsplash.com/en/articles/9091980-recurring-gift-email-notifications.md): When you set up a recurring gift, you'll receive an email notification for the following situations. - [Requesting a Refund or Managing a Recurring Gift](https://support.subsplash.com/en/articles/9092014-requesting-a-refund-or-managing-a-recurring-gift.md): It’s simple to request a refund or manage your recurring gifts with Subsplash Giving. - [Editing or Discontinuing Your Recurring Donation](https://support.subsplash.com/en/articles/9092018-editing-or-discontinuing-your-recurring-donation.md): From time to time, you may find yourself wanting to edit your recurring donation. - [Access your Tax Statements](https://support.subsplash.com/en/articles/9114515-access-your-tax-statements.md) - [Giving receipts](https://support.subsplash.com/en/articles/9155594-giving-receipts.md): Stay organized with this clear guide to the gift receipts and alerts you’ll receive from Subsplash - [Start Giving to Your Church Through Subsplash Giving](https://support.subsplash.com/en/articles/9155581-start-giving-to-your-church-through-subsplash-giving.md): Log in and set up your one-time or recurring donations to your Church. - [PCI and Subsplash Giving Security](https://support.subsplash.com/en/articles/9155627-pci-and-subsplash-giving-security.md): An overview of the security of Subsplash Giving! - [Getting Started as a Group Creator](https://support.subsplash.com/en/articles/9155629-getting-started-as-a-group-creator.md): As a Group Creator within Subsplash Groups, it is your responsibility to create groups, invite users, and manage the Groups as necessary. - [How to Create a Recurring Gift](https://support.subsplash.com/en/articles/9205430-how-to-create-a-recurring-gift.md): Subsplash Giving offers four recurring gift frequencies for you to choose from! Follow these steps to create a recurring gift. - [Split Gifts](https://support.subsplash.com/en/articles/9205440-split-gifts.md): Learn how to give to multiple funds at the same time. - [In-App Volunteer Scheduling](https://support.subsplash.com/en/articles/9205464-in-app-volunteer-scheduling.md): Learn how to accept or deny rostering requests, as well as manage availability as a volunteer. - [Report Messaging Users & Content](https://support.subsplash.com/en/articles/9205512-report-messaging-users-content.md): If you come across content or another user that might be inappropriate or suspicious, you can now easily report it to your group manager. - [Compatible Bank Accounts](https://support.subsplash.com/en/articles/9021231-compatible-bank-accounts.md): What kind of bank accounts can you use with Subsplash Giving? - [Fill In Notes Responses](https://support.subsplash.com/en/articles/9089106-fill-in-notes-responses.md): Learn how your users can get the correct responses for fill-in-the-blank notes. ## Plugins & Integrations - [Overview of the Subsplash Rock Plugin](https://support.subsplash.com/en/articles/9333458-overview-of-the-subsplash-rock-plugin.md): Connect Subsplash and Rock to combine the strengths of both platforms to drive engagement and discipleship - [Getting started with the Rock Plugin](https://support.subsplash.com/en/articles/8615077-getting-started-with-the-rock-plugin.md): Initial steps to get Rock connected to Subsplash. - [Rock Single Sign On \(SSO\)](https://support.subsplash.com/en/articles/9834775-rock-single-sign-on-sso.md): Give users your Rock login across all tools. - [Financial Gateway & Donation Sync Configuration for Rock](https://support.subsplash.com/en/articles/12652083-financial-gateway-donation-sync-configuration-for-rock.md): Send donations to Rock as transactions to allow your accounting/finance team to batch and reconcile in one system. - [Subsplash Transaction Entry Block](https://support.subsplash.com/en/articles/12652093-subsplash-transaction-entry-block.md): New is version 2.3.0 is a dedicated Subsplash Block that allows you to process gifts through Subsplash all within Rock as a user or admin. - [Event Registration Payments](https://support.subsplash.com/en/articles/11506187-event-registration-payments.md): Using Subsplash to process event registration payments via Rock. - [PCI Compliance Requirements for the Subsplash Rock Transaction Entry Block](https://support.subsplash.com/en/articles/12634831-pci-compliance-requirements-for-the-subsplash-rock-transaction-entry-block.md): This article outlines the mandatory Payment Card Industry Data Security Standard \(PCI DSS\) requirements for clients utilizing the Rock transaction entry block on your website. - [Rock Plugin Groups & Messaging](https://support.subsplash.com/en/articles/9441268-rock-plugin-groups-messaging.md): Set up a bidirectional sync of group rosters between Rock and your Subsplash app and website. - [Rock Plugin Push Notifications](https://support.subsplash.com/en/articles/9333489-rock-plugin-push-notifications.md) - [Rock Plugin Media](https://support.subsplash.com/en/articles/9333493-rock-plugin-media.md): Sync Subsplash media into Rock and send Rock playback analytics to Subsplash. - [Campaigns & Pledges Sync](https://support.subsplash.com/en/articles/12652114-campaigns-pledges-sync.md): Unidirectional sync of Campaigns and Pledges from Subsplash to Rock. - [Rock & Subsplash: Full & Partial Refunds](https://support.subsplash.com/en/articles/14897221-rock-subsplash-full-partial-refunds.md): Simplify your financial workflows by learning how to initiate, view, and reconcile refunds directly between Rock and Subsplash. - [Reconciling Transfers and Batches in Rock](https://support.subsplash.com/en/articles/15142797-reconciling-transfers-and-batches-in-rock.md): Manage your transaction batches and use Subsplash payout data to reconcile giving information in Rock. - [Rock People Profile Sync](https://support.subsplash.com/en/articles/16530882-rock-people-profile-sync.md): Keep profile information consistent between Subsplash and Rock with the Rock Plugin. - [\(Legacy\) Rock RMS Giving Integration](https://support.subsplash.com/en/articles/9021061-legacy-rock-rms-giving-integration.md) - [Zapier Integration](https://support.subsplash.com/en/articles/9825926-zapier-integration.md): Automate and sync with third parties using Zapier. - [Unsynced Transactions](https://support.subsplash.com/en/articles/9205508-unsynced-transactions.md): Learn why you have unsynced transactions and how to solve them. - [Duplicate Donor Accounts with a ChMS Integration](https://support.subsplash.com/en/articles/9021142-duplicate-donor-accounts-with-a-chms-integration.md): How to manage duplicate donor accounts with your ChMS integration. - [MortarStone Integration](https://support.subsplash.com/en/articles/11140828-mortarstone-integration.md): Connecting your Subsplash account with MortarStone offers a powerful way to streamline your data management. - [Using Planning Center and Campuses](https://support.subsplash.com/en/articles/9029215-using-planning-center-and-campuses.md): How to use Campuses with your Planning Center Integration on Subsplash Giving - [Planning Center Integration](https://support.subsplash.com/en/articles/9021274-planning-center-integration.md): Setting up and configuring your Planning Center Integration with Subsplash Giving - [Breeze Giving Integration](https://support.subsplash.com/en/articles/9021044-breeze-giving-integration.md) - [StudioC Member Dashboard](https://support.subsplash.com/en/articles/11853846-studioc-member-dashboard.md): Bring your Member Dashboard right into your Subsplash app. - [Overview of the Subsplash + StudioC Integration](https://support.subsplash.com/en/articles/16812007-overview-of-the-subsplash-studioc-integration.md): Connect StudioC and Subsplash to bring personalized discipleship guidance into your church's app. - [StudioC Single Sign-On \(SSO\)](https://support.subsplash.com/en/articles/16812040-studioc-single-sign-on-sso.md): Give members one login across your Subsplash app and their StudioC Member Dashboard. ## Developer Resources - [Subsplash API](https://support.subsplash.com/en/articles/11610463-subsplash-api.md): Programmatic access to the Subsplash platform and your data. - [Subsplash webhooks](https://support.subsplash.com/en/articles/16563943-subsplash-webhooks.md): Receive real-time Subsplash platform updates at your HTTPS endpoint with organization-scoped webhook subscriptions. - [Custom feeds for Subsplash apps](https://support.subsplash.com/en/articles/16563944-custom-feeds-for-subsplash-apps.md): Use server-hosted JSON to create custom content and navigation for Subsplash mobile and TV apps. - [Authentication & single sign-on \(SSO\)](https://support.subsplash.com/en/articles/16563946-authentication-single-sign-on-sso.md): Learn how end-user authentication and SSO work across Subsplash mobile and web apps.