Whether you are doing a true live stream or a simulated live stream, linking your Subsplash Live streams to your YouTube channel is a great way to reach even further while engaging your audience.
Connect to your YouTube channel
Head to the Media Settings section of your Dashboard, you can find this by going to Media > Settings
Scroll to the bottom to see your syndication platforms.
Click "Connect Youtube", this will redirect you to YouTube where you will want to sign in with the appropriate Google account then select your YouTube channel and accept the popup windows. If it does not show you your YouTube channel with its exact channel name then you are in the wrong account.
You will then see back in your settings you have connected to your YouTube channel
Schedule your streams to go to YouTube
Create or edit an existing live stream
Toggle the YouTube Syndication option and here you can select whether you want it to be "Public" or "Unlisted"
"Public" will make it available at the time of scheduling
"Unlisted" will keep it private for you to make public at a later time
You may get a pop-up message saying you need to enable YouTube Live within your YouTube settings, you can do this here.
Note: this can take up to 24 hours to enable so you can save the live media item and return to toggle the Syndication.
Finish by scheduling and publishing your live stream.
FAQs
When does the event show as scheduled on YouTube?
The event on YouTube will show on your channel at the time of scheduling and will start at the scheduled start time of the live media item - there can be up to 2 minutes of delay starting the stream on YouTube.
When does the stream start on YouTube?
At the scheduled start time set in your Subsplash Dashboard, make sure your feed is started from your encoder for the item to appear on YouTube.
Does the recording save to YouTube?
Yes, your recording will be saved to YouTube once the stream is finished.
Why isn't my channel connecting or scheduled streams showing on my channel?
Likely, you do not have Live streaming enabled on your channel or you are connected to the wrong account/channel. If you are encountering issues with your YouTube account connection, carefully follow the troubleshooting steps here: Troubleshoot your YouTube account connection
Troubleshooting
While uncommon, your YouTube account connection can stop working correctly. When this happens, you'll notice that you may not be able to turn on YouTube syndication at all, or that YouTube syndication which has been previously turned on will be turned off automatically. The procedure below attempts to fix every possible way that the connection might be broken, so if you carefully follow all of these steps you should be able to get reconnected!
In your Subsplash Dashboard (dashboard.subsplash.com):
Go to "Media" > "Settings" and disconnect your YouTube account.
Close your Subsplash Dashboard.
In your YouTube Studio dashboard (studio.youtube.com):
Go to "Settings" > "Channel" and select the "Feature Eligibility" tab.
Ensure all listed features say "Enabled".
Close the settings menu.
Go to "Content" and select the "Live" tab.
Delete any items with the "upcoming" status.
Close your YouTube Studio dashboard.
In your Google Account dashboard (myaccount.google.com):
Go to "Data & Privacy" and scroll down to the "Data from apps and services you use".
Select "Third-party apps with account access".
Locate "Subsplash Live" on the list, select it, and click "Remove access".
Close your Google Account dashboard.
In your YouTube channel (www.youtube.com):
Open the "Create" menu in the upper-right corner (an icon of a video camera with a plus symbol on it).
Select "Go live".
Select "Start" on the "Right now" option.
Proceed through the quick setup to initiate a stream to your YouTube channel.
Once the stream has fully started, you may immediately end it and delete it from your account.
Close your YouTube channel.
In an incognito window in your browser:
Sign in to your Subsplash Dashboard (dashboard.subsplash.com).
Navigate to "Media" > "Settings" and press "Connect YouTube".
Proceed through the account connection process, making sure to grant Subsplash Live all the requested permissions.
Close your incognito window.