Skip to main content
All CollectionsGiving
Troubleshooting Company Name & EIN/Tax ID Verification
Troubleshooting Company Name & EIN/Tax ID Verification

Learn how to verify your information to move forward with Subsplash Giving

Logan Silver avatar
Written by Logan Silver
Updated over a week ago

Having trouble verifying your organization info within Stripe for your Subsplash Giving account? Don't worry, it's often an easy fix that we're here to help with!

According to Stripe:

"The account’s company name and EIN should match exactly what’s shown on the company’s SS-4 confirmation letter or Letter 147c, including capitalization and punctuation."

If you have the necessary documentation but are not sure where to look, click here to review some tips on identifying your name and identification number! If you are still having trouble verifying your account, submit a ticket with the documentation attached and we'd be happy to help troubleshoot on our end!

Did this answer your question?