Households will be found under your People section of the Dashboard. Here you can see your total households, create new households, or edit existing ones.
Alternatively, you can find a person in your People list and select "Households" within the person to add, create, or edit a household.
To create a household, type in the name of any other member you want to form a household with.
It will recognize the last name and set the household name accordingly but you can always update this later.
After adding the person to a household you can adjust whether this member is a Child or Adult but also remove and add other members to the household.
A household can now have an address set for it, however, this address will not be applied to individual people within the household.
After making any changes or adding/removing a person, just be sure to save!
Migration FAQs
If you are migrating your households from Church Management over to People, here are some common questions.
Am I a candidate to migrate household data from Church Management to the primary Subsplash Dashboard?
If your organization is currently using or has recently used Households in the Church Management dashboard, you should migrate your household data.
If you haven’t used Church Management Households in a while, but the data you placed there is still accurate and relevant to your organization, you should migrate your household data.
You must be on a Subsplash One package in order to migrate your household data.
Your people profile data must be unified between Subsplash and Church Management (profiles and contacts are mirrored in both systems) in order to migrate your household data.
Contact support here if you need to unify your People data.
Why should I migrate my households?
You will benefit from continued improvement, integration, iteration and maintenance of those new systems on the Subsplash Platform.
The legacy versions of check-in and households in the Church Management dashboard has been sunset effective Sep 30, 2024. If you are still using these legacy features currently, you will still be able to migrate and export your data, but legacy check-in and households are no longer supported.
Did we mention that the new Check-in is amazing?! It even integrates with your mobile app. Click here to learn more!
How do I migrate my households?
Navigate to your primary Subsplash Dashboard and head to Events > Check-in using the side menu.
From there, if you are a candidate for migration, you will see the option to migrate households. Click the button to continue.
PLEASE NOTE: Only users with the role of Admin can initiate migration.
Choose to migrate or “start fresh.”
If you start fresh, households will NOT be migrated, but you will be given access to the new Check-in and Household features. You can then import or manually create households via People > Import or People > Households respectively. Families can also create households themselves when they use the Check-in Kiosk on Sunday morning.
If you choose to migrate, confirm your selection and then wait a few moments while the migration processes. Click ‘ok.’ You will be informed when your migration is complete and will be taken to the new Check-in overview page.
What changes when I migrate my households?
Your account will gain access to the new Check-in and Household features located in your primary Subsplash dashboard.
Your household data from your Church Management dashboard will be imported into its new home in your primary Subsplash dashboard (unless you chose to “start fresh”).
The legacy version of households in Church Management will disappear.
PLEASE NOTE: Any custom forms in Church Management will no longer be able to create or edit households once households have been migrated. Be sure to discontinue use of any custom forms that created or edited household data.
You will retain access to the legacy check-in feature, but it will now use the households data stored in its new home in your primary Subsplash dashboard. This is intended to make your transition to the new version of Check-in easier, as you can still use the legacy version as needed.
The legacy version of check-in will disappear after 60 days of inactivity.