Apple
Now that you are on your own Apple Developer account you may receive emails from time to time. Fortunately, with Subsplash as an Admin on your account, there's no need to worry about the vast majority of these emails.
You do not need to take any action If you receive an email about any of the items below, either our team Release team has received the notice as well and will take action or there is no action required:
Action Needed: Apple Push Services Certificate Expires in 30 Days
iOS Distribution Certificate Expires in 30 Days
Potential Loss of Keychain Access
The status of your (iOS) app, _____ , is now "Waiting for Review"
The status of your (iOS) app, _____ , is now "In Review"
Your Certificate Has Been Revoked
SubscriptionPricePoints endpoint now requires a territory filter
Action Required: Apple Push Notification Service Server Certificate Update
Action Needed Emails from Apple
Renewing your membership
Renewing your membership
Once a year, Apple requires that you log in and agree to be a developer for another year. All you need to do is log in to developer.apple.com and follow the instructions on the banner!
Accepting new Agreements and Licenses for App Store Connect
Accepting new Agreements and Licenses for App Store Connect
A few times a year, Apple releases a new Program License Agreement that needs to be accepted by the Account Holder. All you need to do is log in to developer.apple.com and follow the instructions on the banner!
Trader Status
Trader Status
If you are a non-profit, you are most likely not a Trader. Simply navigate to your App Store Connect Account, select Business at the top, and select non-Trader.
Follow these steps to update your trader status with Apple:
Visit Apple's Developer website.
Log in using your Apple ID credentials.
After logging in, navigate to the Business section.
Locate and click on the red prompt to address compliance requirements.
Choose the option: "I'm not a trader under the DSA".
And that's it! You have successfully updated your trader status.
If you encounter any issues, feel free to contact our support team for assistance.
Once Trader Status declaration is complete, Apple will automatically reinstate your app in the EU region within 24 hours.
Billing
Billing
If you have a paid developer account (For Profit companies/organizations) then you may receive emails regarding updating your payment method for the account. Follow the instructions in the email to keep your account up to date.
For most emails regarding account updates, policy changes, or new account features, our team will handle them for you.
You do not need to take any action. If you receive an email about any of the items below, either our Release team has already received the notice and will take action, or no action is required on your part.
• Required actions to comply with the Photo and Video Permissions policy
Action Needed Emails from Google:
Google Play Console Verification
Google Play Console Verification
Google Play has released verification requirements to all existing Google Play developers, who created their Play Console account. For information on how to verify your account, see Verifying your Google Play Console Account
Unable to verify Google Play Console
Unable to verify Google Play Console
Due to various reasons, Google may not be able to verify your Play Console account. Please follow these instructions to resolve these issues: Troubleshooting Rejected Google Play Console Verification
Your Developer account is at risk of being closed because it's not being used
Your Developer account is at risk of being closed because it's not being used
Google marks developer accounts as inactive and queues them for closure based on the following criteria:
An inactive developer account without apps
The developer account was created more than a year ago.
It has never submitted an app for review.
An inactive developer account with apps
The developer account was created more than a year ago.
All published apps (including live, removed, and suspended apps) in the account have less than 1,000 combined lifetime installs.
It has not verified their Play Developer account phone number and contact email address.
It has not used Play Console in the last 180 days.
If you receive an email notification from Google stating that your developer account is at risk of closing please complete the following steps:
If you haven’t done so yet, log into your Google Play Console Developer account and verify your email address and phone number on the Account details page. You should receive email confirmation after doing so.
Request an update to your existing app on Google Play if app hasn’t been updated in more than a year