If you've recently changed the name, address, or contact information of your church, you'll want to make sure that your information is correctly updated for Subsplash Giving and for the receipts and statements sent to your donors.
In order to avoid potential fraudulent activity, all organization information updates are handled by our team. If you'd like for us to update your info, all you need to do is submit a ticket with the information you'd like to update and our team will take care of the rest!
Feel free to copy, paste, and fill out this information in your ticket and we'll use that information to update your account:
Legal Name:
Common Name (DBA):
Phone:
Street:
City:
State:
Postal Code:
Country:
Statement Descriptor (shows in donor bank statements):
Donor Contact Email (shows in Gift receipt):
Website URL (shows in Gift receipt):
If you would like to change the Legal Name or Common Name (DBA), please be sure to attach SOS (Secretary of State) documents and/or an official DBA (doing business as) document in order to get that updated.
Please note, that the giving receipt must include a physical address and cannot be changed to a PO Box. This is due to regulations put in place to prevent fraudulent activity by Stripe, our back-end processor.