A couple of times a year Apple will release new terms and agreements for Developer Account holders to accept, Apple's WWDC event often marks the release of new terms. Please have the account holder (Apple ID used to sign up for Apple Developer) sign into the Apple Developer website (https://developer.apple.com). If Apple’s latest Terms and Agreements need to be accepted, there will be a banner along the top of the screen with a button to "Review," go ahead and review the agreement and accept.
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Apple requires your Membership to be renewed once a year and will notify the Apple ID via email 30 days prior to the expiration. If this is not renewed, Apple quickly pulls the app from the Apple store. If your app isn't available in the App Store, please start by going to your Apple Developer account, there will be a banner along the top of the screen if your account needs to be renewed. If you need help renewing your account, please reach out to Apple directly here.
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If you have a paid membership, you can opt-in to auto-renewal of your membership by selecting the "Auto-Renew Membership" checkbox in the Membership section of your account. If you have opted for automatic renewal, the default credit/debit card associated with your Apple ID will be charged the annual membership fee on your expiration date. Please note, automatic renewal is only available in certain countries and regions. Click here to learn more!

*If your initial fee membership was waived due to your nonprofit status, you will not be charged for renewal.
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Go to the Users section of your Apple Developer account by logging in here > Users and Access and confirm that Subsplash is added as an Admin.
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After you log in to the Users section of the Apple Developer account here > Users and Access, click on the Subsplash email and scroll down to the Additional Resources section where you can confirm that Subsplash has access to the following Resources: