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Keeping your Developer Accounts Up to Date
Keeping your Developer Accounts Up to Date

Ensure that your apps can be maintained and updated.

Tanner Ramey avatar
Written by Tanner Ramey
Updated today

Apple

Accept Apple’s Latest Terms and Agreements

A couple of times a year Apple will release new terms and agreements for Developer Account holders to accept, Apple's WWDC event often marks the release of new terms. Please have the account holder (Apple ID used to sign up for Apple Developer) sign into the Apple Developer website (https://developer.apple.com). If Apple’s latest Terms and Agreements need to be accepted, there will be a banner along the top of the screen with a button to "Review," go ahead and review the agreement and accept.

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Renewing Your Apple Developer Program Membership

Apple requires your Membership to be renewed once a year and will notify the Apple ID via email 30 days prior to the expiration. If this is not renewed, Apple quickly pulls the app from the Apple store. If your app isn't available in the App Store, please start by going to your Apple Developer account, there will be a banner along the top of the screen if your account needs to be renewed. If you need help renewing your account, please reach out to Apple directly here.

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If you have a paid membership, you can opt-in to auto-renewal of your membership by selecting the "Auto-Renew Membership" checkbox in the Membership section of your account. If you have opted for automatic renewal, the default credit/debit card associated with your Apple ID will be charged the annual membership fee on your expiration date. Please note, automatic renewal is only available in certain countries and regions. Click here to learn more!

*If your initial fee membership was waived due to your nonprofit status, you will not be charged for renewal.

Make sure that Subsplash is a user with admin permissions.

Go to the Users section of your Apple Developer account by logging in here > Users and Access and confirm that Subsplash is added as an Admin.

Confirm that Subsplash has access to Developer Resources necessary to update and maintain your app

After you log in to the Users section of the Apple Developer account here > Users and Access, click on the Subsplash email and scroll down to the Additional Resources section where you can confirm that Subsplash has access to the following Resources:

  • Access to Reports

  • Access to Certificates, Identifiers & Profiles

  • Access to Cloud-Managed Distribution Certificate

  • Access to Cloud-Managed Developer ID Certificate

  • Create Apps

Google

Google requires less maintenance than Apple and will email you whenever there is an issue on the account. We recommend checking for any emails from Google at least once a month to make sure you do not miss any important information.

Inactivity Warning

Of critical importance is any notice from Google about your account being closed for inactivity. If you receive this warning log into your Google Play Console Developer account and verify your email address and phone number on the Account details page. You should receive email confirmation after doing so.

You should also submit a ticket to the Support team so we can update your app to the latest app version. That will clear this issue for Google.

Google Verification

If you've received an email that your account verification window is open you will need to login to your Google account to address this issue. This article provides a guide on how to complete this process.

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