Your Subsplash account is your all-access pass to the tools your church provides. With just one set of credentials, you can engage with Messaging, manage your Giving, register for upcoming Events, and track your Media history across any device.
The login screen below is not for app users, donors, or those without Dashboard access. If you see this, please head to your church’s website or app before proceeding with the instructions above. Do not log in through https://subsplash.com.
Subsplash Dashboard Admins, a user account is not tied to your Dashboard user. To experience the Subsplash products like your members, you will need to create an end-user account.
Creating an Account
Whether you start in your church’s app, through a messaging invite, or on a giving page, that single account works everywhere. You only need to sign up once!
Where to sign up
In the App
Open your organization’s app
Tap the Profile Icon in the top right corner.
Select Log in or sign up.
Refer to the Login Methods below to choose the best option for you.
On the web
When using a web browser, you can sign up for an account through your organization’s giving or messaging portal. Visit your church’s website and look for the Giving page or an invitation to join Messaging. Once you reach the Giving or Messaging portal, look for the Log in or sign up button in the top right corner. Refer to the Authentication Methods below to choose the best option for you.
Choose a Login Method
We offer several ways to log in and sign up, so you can choose the option that is most convenient for you. Click a login method below to expand the section and learn more.
Continue with Email
Continue with Email
Continuing with email will take you through the traditional email and password setup and require you to create a password. With this login method, you can change the email address in your profile details or request a password reset.
If you are creating an account with this Authentication Method, you will need to click Create account after choosing Continue with Email.
Continue with Google
Continue with Google
Link your existing Google account for one-tap, secure access. For this login method, your email and password are managed by Google, so you cannot change your email address or reset your password through your organization’s app or website.
Continue with Apple
Continue with Apple
Use your Apple ID for a quick, secure setup. While Apple allows you to hide your email address with a Private Relay, we recommend selecting Share My Email to ensure your church can stay in touch. For this login method, your email and password are managed by Apple, so you cannot change your email address or reset your password through your organization’s app or website.
Login by Phone
Login by Phone
Signing up with your phone number is easy. Simply add your name and phone number, then verify the code that is sent to you, and you’re in!
Log in to your Account
Once your account is created, logging back in is simple. Head to your church’s app or website, select the Profile Icon, and choose Log in or sign up. Be sure to use the same login method you used to sign up to access your existing account.
Managing your Subsplash Account
Resetting your Password
If you use the Continue with Email login method:
Navigate to the login screen and select Forgot Password?
Enter your email address to receive a reset link.
Click the link in your email and follow the prompts to create a new password.
If you use the Apple, Google, or Phone login methods, you will manage your security settings through those specific services since your email/password is not managed by Subsplash. Use the appropriate login method to access your account.
Switching Login Methods
If you originally signed up with one login method but want to add a different login method using the same email (e.g., Email and Google), simply sign out and sign in using the new login method. Follow any prompts to complete the process. As long as the email matches the one on your existing account, the new login method will be linked to your existing account, and you'll be able to use either method to sign in going forward.
Troubleshooting Tips
Some email clients, like Microsoft Outlook, may block important elements like password reset buttons from emails. To resolve such issues:
Open the email in a browser: Use the "view in browser" option if available, or copy the full reset link to a new browser tab.
Forward to a new address: Send the email to another inbox, such as Gmail, where HTML formatting might work better.