Any iPad on iPadOS 13 or newer is supported.

As new updates are released over time, older versions of iPadOS may no longer be supported. Although not required, being able to run the latest iPadOS is highly recommended.

Brother models:

In the sidebar within Events select "Check-in", then select "Set up a new device".
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Once you've selected "Set up a new device" follow the prompts that appear on the screen.

Scan the QR code using the built-in camera app.

This will take you to the App Store to download the new Check-in app, and once installed will begin the setup process.

If you can't see the device setup screen due to permissions, follow these steps.
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Once you open the app on your iPad it should automatically begin setup, but if it doesn't choose "Get Started" and then "Scan My Code"
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If you can't use your camera, choose "Enter code manually" and select "Use a setup code" on the dashboard.

This will allow you to manually enter your App Key and Setup Code.
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Once you've either scanned or entered your setup code you need to choose your Check-in Station.

If you haven't created a Check-in station yet, follow this guide and then come back to complete the rest.
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Next, choose the Wi-Fi printer (AirPrint) option.
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Next, select the "Turn on Push notifications" button.
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Select your printer from the "Select a printer" dropdown menu.

If your printer doesn't appear on the list, please visit the Brother support site on how to configure your printer model for wireless printing.
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Next, select the appropriate label size from the drop-down and attempt to print a test label.

If you successfully print a test label, tap the "complete setup" button on-screen.
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Lastly, click on "Start Check-in Mode" in the top left corner and select the Event that you'd like to check in to.
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If you are unable to see the "Set up a new device" screen, you should receive a pop-up with instructions on how to move forward.
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The two steps to continue are:

If you have any other issues, please create a ticket with Subsplash Support!