Home serves as the primary landing page upon logging in to the Subsplash Dashboard, delivering an immediate pulse on ministry engagement, rapid shortcuts for daily tasks, and clear setup paths for unused features.
Product Cards & Shortcuts
Each product card displays metrics from the previous 30 days, a visual activity graph, and all-time engagement totals. Selecting any metric opens its detailed analytics report.
Use the Shortcuts at the base of each card to either route directly to an administrative index (e.g., Library or All People) or instantly trigger a creation modal (e.g., selecting Event or Person opens a builder modal directly).
Click here to expand an exhaustive table detailing all available Product Cards, along with the metrics and shortcuts for each.
Click here to expand an exhaustive table detailing all available Product Cards, along with the metrics and shortcuts for each.
Card | Engagement Metrics | Available Shortcuts |
Media | Media plays and your latest media item | Library, Live, Media Item |
People | New people and where they came from | All People, Households, Person |
Apps | App page views and downloads | Mobile App, TV App, Analytics |
Communications (Beta) | Messages delivered | All Messages, Message |
Giving | Gifts | Gifts, Transfers, Batches |
Events | Check-ins | All Events, Calendars, Event |
Groups | Group attendance | All Groups, Analytics, Group |
Forms | Form submissions | All Forms, Form |
Workflows | New and completed cards | All Workflows, My Cards |
Card visibility & access
The cards displayed on the Home page reflect your organization's active package and individual user permissions:
Subscription packages: Products such as Apps, Groups, and Workflows appear as active cards only when included in your active subscription package. Unsubscribed products appear in the Discover more with Subsplash One section below the main card grid.
Role-based permissions: If your assigned Dashboard role lacks permission for a specific tool, the card displays a prompt to contact an Administrator (e.g., viewing the Giving card requires the Giving Manager role). Manage team member roles via Settings > Users.
Fixed layout: Card ordering and visibility are system-managed and cannot be hidden, reordered, or manually customized.
First Step Cards
When your organization has not yet used an active product, the card displays a First Step prompt with a direct setup action rather than empty charts. Once an initial action is completed, the card automatically transitions to show engagement metrics.
Click here to expand a table with a list of First Steps for the available Product Cards.
Click here to expand a table with a list of First Steps for the available Product Cards.
Card | First Step |
Media | Add your first media item. Upload a sermon or video to share in your app and on your website. |
People | Bring in your people. Import your members and visitors from a spreadsheet or another system. |
Communications | Send your first message. Reach your people by email, text, or app notification. |
Giving | Activate Giving. Connect your bank account to start receiving gifts. |
Events | Create your first event. Share what is coming up and let people register. |
Groups | Create your first group. Give your small groups a place to connect. |
Forms | Build your first form. Collect sign-ups, requests, and details in minutes. |
Workflows | Build your first workflow. Automate follow-up so no one slips through the cracks. |
Launch your App from the Apps card
For ministries whose mobile apps are not yet live in the app stores, the Apps card displays five sequential setup milestones:
Add tax information
Set up developer accounts
Add app store information
Add branding
Submit your app for review
Status icons beside each milestone indicate current progress:
Green: Milestone completed
Blue: Active milestone
Orange: Action in progress
Gray: Milestone not yet started
Selecting any milestone opens its dedicated configuration page. The progress ring at the base of the card visualizes overall completion, while the adjacent action button leads directly to the active step.
Submitting your app for review
The submission button unlocks once milestones 1 through 4 are marked complete. Verify that all content aligns with Subsplash App Review Requirements before proceeding.
Navigate to the Apps card and select Submit for review.
Review the confirmation details, then select Submit.
App store approval typically requires 3 to 4 weeks. Do not publish new media items or events while your app is in review. Items may still be drafted and saved in an unpublished state until the app goes live.
Following successful submission, the card status updates to Your app is in review. Subsplash engineers inspect your build before routing the submission to Apple and Google for final app store indexing.
If the dashboard returns an error stating "Unable to submit your app for review. Please try again.", select Submit for review once more. If the error persists, contact Subsplash Support for technical assistance.
Discover more
Organizations without active subscriptions to Apps, Groups, or Workflows can select Explore Apps, Explore Groups, or Explore Workflows to review feature capabilities. Contact your Client Success Manager to add these tools to your plan.
Additional Resources & Support
Below the primary product grid, additional tools provide learning opportunities and direct support channels.
Account contacts: During the onboarding window, select Schedule a call or Email to reach your assigned Onboarding Specialist. Once your app launches, this card connects you directly with your Client Success Manager. If an account representative has not yet been designated, the card provides a Let's talk! link to reach the client care team.
Subsplash Academy: Select Visit Subsplash Academy to explore guided courses, live training webinars, and product certifications.
FAQs
Where is my organization's app key located?
Where is my organization's app key located?
Admins can find the unique app key at the bottom of the Home page, listed next to Your app key.
Where did the Welcome page go?
Where did the Welcome page go?
The legacy Welcome page and onboarding checklist are now integrated directly into the Apps card on Home. Older bookmarks or links directed to the Welcome page automatically route to Home.
Can product cards be rearranged or hidden?
Can product cards be rearranged or hidden?
Cards cannot be manually rearranged or removed. The display dynamically mirrors your active platform subscriptions and your assigned user permission levels.
How does Home differ from Trends AI?
How does Home differ from Trends AI?
Home is standard and included for all Subsplash Dashboard users at no additional cost, providing real-time 30-day transactional and engagement data. Trends AI is a specialized, add-on analytics suite designed for custom predictive reporting and cross-platform growth insights.
How often does the card data update?
How often does the card data update?
Product card data refreshes once every 24 hours. Recent engagement and transactions typically appear on the Home page the following day.
Where are my analytics for The Church App?
Where are my analytics for The Church App?
Analytics for The Church App are integrated directly into the Apps product card. Select the Analytics shortcut at the bottom of the card to view detailed engagement reports.