Reconnecting a Google Play Console account with Subsplash ensures smooth, uninterrupted app updates and maintenance. Follow the step-by-step guide below to remove the previous API user, establish the new service account connection, and upload your private key to the Subsplash dashboard.
If you encounter an error message or can't complete a step, please contact Subsplash Support. Our Developer Account Support team will be happy to help!
Before You Begin
Make sure you have access to the account owner email associated with your organization's Google Play Console account.
Step 1: Open Google Cloud Console
First, let's locate your existing Subsplash project.
Open Google Cloud Console in a new private browser tab.
Sign in with the Google account associated with your Google Play Developer account.
At the top of the page, click Select a project.
Find and select your existing Subsplash project.
You're in the right place! We'll use this project to create your new connection, so there's no need to create another one.
Step 2: Delete Your Old Service Account
Next, we'll remove your old service account so you can start fresh.
A service account is what allows Subsplash to securely communicate with Google Play and manage your Android app.
From the menu in the upper-left corner, select IAM & Admin → Service Accounts.
Find your existing Subsplash service account. It may be named Subsplash or Google Play Subsplash.
Click the three dots under Actions next to the service account.
Select Delete.
When the confirmation window appears, click Delete again.
Great! Your old service account has been deleted.
This also disables its previous connection to Google Play. We'll create a new service account in just a moment.
Step 3: Check Your Google Play API
Before creating your new service account, let's make sure your Google Play API is enabled.
This allows your Google Cloud project to communicate with Google Play.
In Google Cloud Console, open the menu in the upper-left corner.
Select APIs & Services → Library.
In the search bar, type Google Play Android Developer API.
Select Google Play Android Developer API from the results.
If you see an Enable button, click it.
If you see Manage instead, your API is already enabled, and you're good to go!
Step 4: Create Your New Service Account
Now that your old service account has been removed, let's create a new one.
From the Google Cloud Console menu, select IAM & Admin → Service Accounts.
Make sure your existing Subsplash project is selected at the top of the page.
Click Create Service Account.
Enter Subsplash API as the service account name.
Click Create and Continue.
Next, you'll assign a role to your service account:
Under Grant this service account access to project, click Select a role.
Search for and select Service Account Admin.
Click Continue.
Leave the next section, Grant users access to this service account, blank.
Click Done.
Your new service account is ready!
You should now see it listed on the Service Accounts page.
Step 5: Connect Your Service Account to Google Play
Now we'll give your new service account permission to access your Google Play Developer account.
First, copy your new service account email:
In Google Cloud Console, find the service account you just created.
Locate its email address, which ends in iam.gserviceaccount.com.
Click the copy icon next to the email address.
Next, add it to Google Play:
Open Google Play Console in a new browser tab.
From the menu on the left, select Users and permissions.
Click Invite new user.
Paste the service account email address you just copied.
Under Account permissions, select Admin (all permissions).
Click Invite user, then Send invite if prompted.
Nice work! Your new service account now has access to Google Play.
Step 6: Download Your New Private Key
Next, you'll download a file called a private key. This file allows Subsplash to securely connect to your Google Play Developer account.
Return to Google Cloud Console.
From the menu, select IAM & Admin → Service Accounts.
Find your new Subsplash service account.
Click the three dots next to it and select Manage keys.
Under the Keys tab, click Add Key → Create new key.
Select JSON as the key type.
Click Create.
Your new private key will automatically download to your computer.
Keep this file handy! You'll need to upload it to your Subsplash dashboard in the next step.
Step 7: Upload Your Private Key to Subsplash
You've made it to the final step!
Now we'll update your Subsplash Dashboard with the new private key.
Sign in to your Subsplash Dashboard.
Open your Google Play Developer account settings.
Find the option to upload your Google Play API private key.
Select the new .json file you just downloaded.
Upload the file and save your changes.
You're all set!
You've successfully created a new service account and uploaded your updated Google Play API credentials to Subsplash. Our team can now verify your connection and continue managing your Android app updates.
If you ran into an error or couldn't complete a step, don't hesitate to contact Subsplash Support. Our Developer Account Support team will be happy to help you get everything back on track!