Supporting your donors is a shared responsibility between you and Subsplash Giving. Many of the most common donor questions can be easily answered by you. This guide is intended to help you manage your donors and empower them to manage their giving accounts.
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Below are the most useful articles for your organization:
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Donors can manage their accounts within the giving link by logging into their donor profiles. Here are the most common areas in which they need assistance:
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We created a help place just for donors to answer specific giving-related questions. Encourage donors to check it out here. We’re here to help with anything else! Feel free to email support at giving@subsplash.com.