End User & Donor Resources
By Tanner and 5 others6 authors23 articles
- Downloading Audio for Offline UseDownloading audio on the app enables you to playback the content without being connected to the internet or continuing to use cellular data.
- Managing Your Payment MethodsAdd or update your payment methods for Subsplash Giving.
- Log In or Sign Up for a Subsplash AccountA Subsplash account is required whether donating to your church, joining a group, or registering for an event.
- Facebook Login No Longer AvailableIf you have previously logged into your account using Facebook, you may notice that this option is no longer available on the login page
- Troubleshoot Your EmailEnsure that emails get to where they need to go — your inbox. Covers a few reasons why you might not be receiving our emails.
- Delete Your Subsplash Account
- Cast Content from your AppWhatever platform you might be using, you may want to view your content on a bigger screen.
- Linking Your Bank AccountBefore you can donate with Subsplash Giving, you will need to link a payment method. Bank accounts will be withdrawn via ACH.
- Managing Your Subsplash AccountHow to log in to your Subsplash account and keep it up to date with correct payment information and personal details.
- Recurring Gift Email NotificationsWhen you set up a recurring gift, you'll receive an email notification for the following situations.
- Requesting a Refund or Managing a Recurring GiftIt’s simple to request a refund or manage your recurring gifts with Subsplash Giving.
- Editing or Discontinuing Your Recurring DonationFrom time to time, you may find yourself wanting to edit your recurring donation.
- Access your Tax Statements
- Giving receiptsStay organized with this clear guide to the gift receipts and alerts you’ll receive from Subsplash
- Start Giving to Your Church Through Subsplash GivingLog in and set up your one-time or recurring donations to your Church.
- PCI and Subsplash Giving SecurityAn overview of the security of Subsplash Giving!
- Getting Started as a Group CreatorAs a Group Creator within Subsplash Groups, it is your responsibility to create groups, invite users, and manage the Groups as necessary.
- How to Create a Recurring GiftSubsplash Giving offers four recurring gift frequencies for you to choose from! Follow these steps to create a recurring gift.
- Split GiftsLearn how to give to multiple funds at the same time.
- In-App Volunteer SchedulingLearn how to accept or deny rostering requests, as well as manage availability as a volunteer.
- Report Messaging Users & ContentIf you come across content or another user that might be inappropriate or suspicious, you can now easily report it to your group manager.
- Compatible Bank AccountsWhat kind of bank accounts can you use with Subsplash Giving?
- Fill In Notes ResponsesLearn how your users can get the correct responses for fill-in-the-blank notes.